3571 Village North Boulevard
Mc Donald, TN 37353

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Sales: 423-380-0002

Used Cars: 423-380-0070

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 2:00pm

Reviews of Crown Chrysler Dodge Jeep of Cleveland

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

791 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Jesse Coltrane has worked with me several times when I

Reviewed by Evelyn from Cleveland, TnJanuary 17, 2026

Jesse Coltrane has worked with me several times when I brought my car in for repairs. He has excellent customer service. I appreciate his honesty, kindness and his ability to explain everything to me. He is an asset to your company.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for sharing your experience, Evelyn! We’re so glad to hear Jesse Coltrane has consistently provided excellent customer service and taken the time to explain everything with honesty and kindness. We truly appreciate your trust and kind words.

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Maximum rating = 5

5.0 (out of 5)

Hannah is so very nice to have as an advisor!

Reviewed by Micah Weaver from Chattanooga, TNJanuary 10, 2026

Hannah is so very nice to have as an advisor! She cares about your experience. She is prompt with updates and will get answers for you fast! I always use Jeep of Cleveland because of the trust I have in the work, the staff, and quality they provide!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for sharing such kind words, Micah! We’re delighted to hear Hannah continues to provide attentive care, quick updates, and clear answers. Your trust in our work, staff, and quality truly means a lot to us. We appreciate your loyalty!

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Maximum rating = 5

5.0 (out of 5)

Hannah Wilson is the very best.

Reviewed by PGailBurse from Cleveland TNJanuary 10, 2026

Hannah Wilson is the very best. You can tell she cares about your satisfaction when seeing that you get the very best service. She is genuine and honest about questions you may have. Love it here!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you so much for sharing this, PGailBurse! We’re thrilled to hear Hannah Wilson continues to deliver such genuine, honest, and caring service. It means a lot to know you love it here. Your support is truly appreciated!

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Maximum rating = 5

About Crown Chrysler Dodge Jeep of Cleveland

We consider our commitment to being a responsible corporate citizen and neighbor a hallmark of our commitment to the community. We care about our community like you do because we live and work here. Supporting the education system through partnerships with local school districts is another key ingredient of the Crown Automotive commitment to the community. No matter what you're looking for Crown Chrysler Dodge Jeep and Ram hopes to find a way to provide it for you and we think we can do it in a Better Way. That's why we truly feel we're The Better Way to Buy.

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