1639 US-45 Bypass
Jackson, TN 38305

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Sales: 731-298-3042

Used Cars: 731-298-3042

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Allen Samuels Chrysler Dodge Jeep Ram of Jackson

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

503 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Calvin went up and beyond to help me get my vehicle im

Reviewed by veealexander783January 24, 2026

Calvin went up and beyond to help me get my vehicle im blessed and thankful for him I’ll definitely be back again

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Bought a new jeep with an added package.

Reviewed by mooree99January 20, 2026

Bought a new jeep with an added package. I was very disappointed when I received my jeep and noticing the package wasn't what I was offered. I complained and never received 100% what I was told I would get. The changes that could be made were made and the workmanship from the second company was very poor. I complained again and it was sent to a different company to finally get resolved. I felt my salesman never had my best interests in mind and was just out to make a quick buck. Ultimately the sales manager got involved and managed to get everything taken care of. Also, the salesman needed to be better familiar with the Jeep vehicles in my opinion. I would not return in the future for another purchase. Unfortunately, the trust factor is gone.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for taking the time to share this feedback. We are sorry to hear that elements of your experience did not initially match expectations, especially surrounding the added package and the quality standards of the vendor work. We take situations like this seriously and appreciate you allowing our management team to step in and ensure the package was corrected and completed to your satisfaction by a second installer. Our goal is always to deliver a transparent and positive ownership experience, and we regret that the process caused frustration along the way. We will be reviewing your comments internally to strengthen communication and product familiarity so future customers enjoy a smoother experience from start to finish. Thank you again for the opportunity to earn your business. — Allen Samuels Chrysler Dodge Jeep Ram of Jackson

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Calvin was great to work with.

Reviewed by BradleyBJanuary 20, 2026

Calvin was great to work with. We came in with a specific budget and he was able to get the vehicle exactly where we needed. I would highly recommend him as a salesman.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Allen Samuels Chrysler Dodge Jeep Ram of Jackson

"Right on the bypass right on the price! Allen Samuels of Jackson Tn is a New Dodge Chrysler Hyundai Jeep and RAM dealership. We also have an extensive inventory of used and certified pre-owned cars trucks and SUVs. Our service departments service all makes and models but we specialize in our company brands. We may be new in Jackson but we've been making friends in the car business for over 50 years. We are located on the 45 Bypass and our entrance is the same as the one to St. Mary's Catholic Church."

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