3033 Alcoa Hwy
Alcoa, TN 37701
Sales: 865-970-7423
Used Cars: 865-970-7423
Sales Department
| Sun | Closed |
| Mon | 8:30am – 8:00pm |
| Tue | 8:30am – 8:00pm |
| Wed | 8:30am – 8:00pm |
| Thu | 8:30am – 8:00pm |
| Fri | 8:30am – 8:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 3:00pm |
See all dealerships near Alcoa, TN that carry Dodge, Jeep, Chrysler, FIAT, RAM
Overall Rating:
4.8 (out of 5)
93% recommend this dealer
302 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I took my Jeep in for service to repair an oil leak,
I took my Jeep in for service to repair an oil leak, broken seat latch, and a TPMS sensor that was non-op. They not only repaired everything I had listed, they also pointed out an item I had wrote off as normal. This was also done in a very timely manner. Madeleine kept me well informed and there were no negative surprises. Many thanks for an easy, quick experience.
Maximum rating = 5
Even though I did not buy my current car from Harper
Even though I did not buy my current car from Harper Jeep, my husband bought his current car there and the experience was GREAT! When we took his car in for the first service, the service team & process was very enjoyable, so much that I am taking my vehicle there to get serviced for now on, even though it’s not a Jeep/Chrysler/Dodge vehicle. Efram is so nice, courteous, and informative. I really enjoy his professionalism and level of customer service.
Dealer Response
Kelley, we're so happy Efram and our team have earned your trust and loyalty! We look forward to seeing you and your vehicle next time at Harper Jeep Ram Chrysler Dodge. Safe travels!
Maximum rating = 5
Efran is one of the best reps I’ve ever met.
Efran is one of the best reps I’ve ever met. Honest, efficient, and very happy. Service was quick. On the other hand, The call I got a couple days later was disturbing. A lady from the dealership called me and told me to do this survey on the technician. She said to put all 5 stars because that’s how the tech gets paid. I know for dam sure that my survey is not standing between the tech and him getting paid. That’s just a straight up LIE.
Maximum rating = 5
Service: Since 1981 we have taken pride in delivering a level of service corresponding with our world renowned assortment of Jeep Ram Chrysler and Dodge automobiles. Our sales and service associates take customers requests and considerations to heart and thrive at developing long term relationships. You can always rely on our expert honest advice and expertise in our respective fields.
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