3033 Alcoa Hwy
Alcoa, TN 37701

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Sales: 865-970-7423

Used Cars: 865-970-7423

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Harper Jeep Ram Chrysler Dodge Fiat

Overall Rating:

4.8 (out of 5)

93% recommend this dealer

302 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I took my Jeep in for service to repair an oil leak,

Reviewed by Brian from Knoxville, TNDecember 18, 2025

I took my Jeep in for service to repair an oil leak, broken seat latch, and a TPMS sensor that was non-op. They not only repaired everything I had listed, they also pointed out an item I had wrote off as normal. This was also done in a very timely manner. Madeleine kept me well informed and there were no negative surprises. Many thanks for an easy, quick experience.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

Even though I did not buy my current car from Harper

Reviewed by Kelley L from Knoxville TNDecember 18, 2025

Even though I did not buy my current car from Harper Jeep, my husband bought his current car there and the experience was GREAT! When we took his car in for the first service, the service team & process was very enjoyable, so much that I am taking my vehicle there to get serviced for now on, even though it’s not a Jeep/Chrysler/Dodge vehicle. Efram is so nice, courteous, and informative. I really enjoy his professionalism and level of customer service.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Kelley, we're so happy Efram and our team have earned your trust and loyalty! We look forward to seeing you and your vehicle next time at Harper Jeep Ram Chrysler Dodge. Safe travels!

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Maximum rating = 5

5.0 (out of 5)

Efran is one of the best reps I’ve ever met.

Reviewed by Michelle from Sevierville TN December 18, 2025

Efran is one of the best reps I’ve ever met. Honest, efficient, and very happy. Service was quick. On the other hand, The call I got a couple days later was disturbing. A lady from the dealership called me and told me to do this survey on the technician. She said to put all 5 stars because that’s how the tech gets paid. I know for dam sure that my survey is not standing between the tech and him getting paid. That’s just a straight up LIE.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

About Harper Jeep Ram Chrysler Dodge Fiat

Service: Since 1981 we have taken pride in delivering a level of service corresponding with our world renowned assortment of Jeep Ram Chrysler and Dodge automobiles. Our sales and service associates take customers requests and considerations to heart and thrive at developing long term relationships. You can always rely on our expert honest advice and expertise in our respective fields.

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