3033 Alcoa Hwy
Alcoa, TN 37701

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Sales: 865-970-7423

Used Cars: 865-970-7423

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Harper Jeep Ram Chrysler Dodge Fiat

Overall Rating:

4.8 (out of 5)

94% recommend this dealer

337 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great service at Jeep service west.

Reviewed by Karrar Mays from Knoxville, TNFebruary 05, 2026

Great service at Jeep service west. Madeline was great and super easy to deal with!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Madeline and the Harper Jeep Ram Chrysler Dodge team appreciate your kind words! Safe travels from all of us!

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Maximum rating = 5

4.0 (out of 5)

My rep was extremely nice and helpful I'm just sorry I

Reviewed by Angela Mackey from Alcoa TN February 03, 2026

My rep was extremely nice and helpful I'm just sorry I had to go back because of something that should have been done the first time I wouldn't have had to breathe oil fumes for 2 months but Jonathan Bean took care of it and had it done in one day at no charge and this time no oil smell at all If I ever have to get service done again I will call Jonathan and let him get it done thanks for being kind and thoughtful

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for sharing your feedback, Angela! We apologize for the initial oversight, but we're pleased Jonathan made it right. Thanks for choosing Harper Jeep Ram Chrysler Dodge, and we look forward to serving you again!

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Maximum rating = 5

5.0 (out of 5)

They were great and friendly and went right to work to

Reviewed by Timothy Goodale from Alcoa TNFebruary 03, 2026

They were great and friendly and went right to work to get the vehicle ready for you, they made sure that you vehicle is road ready and safe.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for the fantastic review, Timothy! We’re glad our team at Harper Jeep Ram Chrysler Dodge ensured your vehicle is road-ready and safe. Safe travels!

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Maximum rating = 5

About Harper Jeep Ram Chrysler Dodge Fiat

Service: Since 1981 we have taken pride in delivering a level of service corresponding with our world renowned assortment of Jeep Ram Chrysler and Dodge automobiles. Our sales and service associates take customers requests and considerations to heart and thrive at developing long term relationships. You can always rely on our expert honest advice and expertise in our respective fields.

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