1468 Savannah Hwy
Charleston, SC 29407

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Sales: 833-350-1136

Used Cars: 833-350-1136

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:30pm
Tue 7:30am – 6:30pm
Wed 7:30am – 6:30pm
Thu 7:30am – 6:30pm
Fri 7:30am – 6:30pm
Sat 8:00am – 5:00pm

Reviews of Rick Hendrick Dodge Chrysler Jeep RAM

Overall Rating:

4.2 (out of 5)

87% recommend this dealer

933 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent experience.

Reviewed by Rick from Seabrook Island, SCDecember 19, 2025

Excellent experience. Never look forward to the process of buying a car but I have to say this was as good as it gets. I?d do it again.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you Rick for sharing your experience! We know car buying isn’t always something people look forward to, so it means a lot to hear that your experience was “as good as it gets.” We truly appreciate your trust and would be happy to help you again anytime!

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2.0 (out of 5)

Good customer service.

Reviewed by Courtney from Mount Pleasant, SCDecember 16, 2025

Good customer service. All routine maintenance (oil change, tire rotation, etc.) went smoothly. However, an issue I had with my windshield wiper fluid dispenser was not solved even though they returned the car to me saying they fixed it

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for sharing your feedback. We’re glad to hear that your routine maintenance, including the oil change and tire rotation, went smoothly and that you experienced good customer service. That said, we sincerely apologize that the windshield wiper fluid issue was not resolved as expected. This is not the experience we want for our customers, and we appreciate you bringing it to our attention. Our Service Manager, Austin Strickland or the advisor will contact you directly so we can make this right and ensure the concern is properly addressed. Thank you for your patience.

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Maximum rating = 5

5.0 (out of 5)

Excellent service ?

Reviewed by Beau Miller from Charleston, SCDecember 15, 2025

Excellent service ?great waiting area.very clean and comfortable?Service Rep .very courteous?oil change..tire rotation..took about an hour?convenient dealership to where i Live?

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you Beau for sharing your experience! We’re glad to hear you received excellent service and enjoyed our clean, comfortable waiting area. It’s great to know your oil change and tire rotation were completed efficiently, and we appreciate you choosing a dealership that’s convenient for you. We look forward to seeing you again!

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Maximum rating = 5

About Rick Hendrick Dodge Chrysler Jeep RAM

Curious to learn more about Rick Hendrick Dodge Chrysler Jeep RAM of Charleston? We'd like to get to know you better as well. Please don't be a stranger. Swing by and introduce yourself when you can. Or if it's more convenient drop us a line or give us a call. We're happy to answer any and all questions you might have and offer advice - but only if you want it. Pushy is one thing we're not.

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