Dodge, Jeep and Chrysler
New Car Dealership in Wilkes Barre, PA
Overall Rating
4.3/5
Read dealer reviews
The staff at MotorWorld Chrysler Dodge Jeep RAM proudly offers the newest 2019 Chrysler, Dodge, Jeep and RAM cars in the Wilkes Barre, PA region. We also carry an impressive selection of used cars, trucks and SUVs by the industry's top manufacturers. Our experienced sales staff can point you in the right direction based on your individual vehicle needs. We also offer competitive financing, top tier service and a fully stocked inventory of Chrysler, Dodge and Jeep automotive parts. For more information contact MotorWorld Chrysler Dodge Jeep RAM online or stop by 150 MotorWorld Dr, Wilkes Barre, PA to get started today!
MotorWorld Chrysler Dodge Jeep RAM also has a service department if you need ongoing support with your new Dodge or Jeep, MotorWorld Chrysler Dodge Jeep RAM has Dodge-trained mechanics and uses the highest quality parts. If you are in Wilkes Barre, MotorWorld Chrysler Dodge Jeep RAM should be your dealership!
MotorWorld Chrysler Dodge Jeep RAM Reviews
Overall Rating
4.3/5
9 out of 11 people recommended this dealer
Overall Facilities:
4.6/5
Awesome experience!!!
Reviewed by MCT Philly
in Philadelphia, PA
March 31, 2021
Best experience ever buying a new vehicle. Jack Coen was top notch. Had his personal cell and he answered every question and concern I had without hesitation.
Vehicle service report
Reviewed by Gladys Byrd
in Tobyhanna PA
March 30, 2021
I was treated as if I was the king of England the person that service me with customer service was above his duty I say job well done sir, with that I will be back all my issue with my car
All around fraud
Reviewed by Disgusted Customer
in Scranton pa
March 25, 2021
Absolute garbage dealership. I purchased this blue 2018 Wrangler for 34500.00 From Jesse. The vehicle needed a battery and I was told I could pick it up Sat. If I purchased it. Sat no one called me I had to call them multiple times to be told the vehicle had check engine lights on and was not going to be fixed until Monday because they didn't have a qualified tech on staff. At this point I spoke to Rich Moore, the sales manager. He offered to give me my money back or wait to see what was wrong, and even offered me 1000.00 Off an extended warranty. Monday I got no call, had to call service to get an answer for myself, spoke to Dave Grover after a service write had no clue what was going on. Dave told me it needed a TIPM (fuse box) and it would be in on Tuesday. I asked him for more details on the part, was it the same one or an upgrade? He had no clue and told me to give him 5 mins and he would call back. 24 Hours later no call back. I call them, again clueless service advisor has no idea what I'm talking about and tells me she will call back by 230. 215 Phone rings and it's Dave, he tells me it was actually just a fuse that protects the TIPM that went bad vehicle was ready and I could get it after talking to sales. I call sales and they don't answer. 230 Jesse calls me and tells me that they can no longer sell me the vehicle because it has a recall. I told him I know about the recall they had me sign off on it on the carfax. He then tells me that it was upgraded on the weekend to a SAFETY recall and they can't sell it to me I can pick out another Wrangler and they will work out the price with me to get it close to what I paid. After repeated attempts to contact Jesse I had to drive there to resolve this issue in person as they had 7300.00 Of mine for down-payment. They would not reasonably work on the price of anything else on the lot so they credited my down-payment and I left disgusted. They would not give me a voided pink slip, loan papers, nothing at all. I still hold a pink slip on this vehicle, and loan documents that they haven't voided. Now the same vehicle they couldn't sell me because of a supposed recall is on their site and on cars.Com for 37050.00. These people are trashy, sleazy, con artists. STAY AWAY. I am currently trying to get the voided paperwork and if I don't get it I have to have the police dept escort me there to get it, because according to the police that vehicle is mine since I hold the pink slip and loan documents. STAY AWAY....I CANNOT STRESS IT ENOUGH!
