Lancaster Dodge RAM Fiat in Lancaster including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

1475 Manheim Pike
Lancaster, PA 17601

Get Directions

Sales: 717-842-4432

Used Cars: 717-842-4304

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Lancaster Dodge RAM Fiat

Overall Rating:

3.9 (out of 5)

73% recommend this dealer

37 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

WARNING!

Reviewed by ghbJune 18, 2019

WARNING, went to Lancaster Dodge to trade in my existing vehicle and purchase a used vehicle from them. Arrived at the dealership and sat down with the salesman negotiating a price for the car and a term for the loan. At which point the salesman did a quick calculation and said that I would be $20-$25 over my budget depending on my credit. I explained to him that I needed to meet my budget target so off he went and checked with several lenders. Upon returning he stated that he got me a deal at one dollar below my stated budget, all great, at least I thought! At this point it was getting late and I was an hour and a half away from home and foolishly flew through the paperwork presented to me after all I have negotiated the price of the car and had worked with the lenders for my monthly payments. Upon getting home in reviewing the paperwork, something I should have done prior to signing it! I discovered that I did in fact have good credit and they had been able to raise the price of the car by several thousand dollars and still stay within my budget of course not revealing this fact to me. Since we had negotiated a price for the car and they had raised it without telling me I’m going to call this deceptive and dishonest and I recommend you stay as far away from these guys as possible.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Negotiate a full tank of fuel here

Reviewed by Ben C from LancasterJanuary 08, 2019

I recieved a good price on a vehicle that had been on the lot for a year as an end of the year deal. Salesman seemed preoccupied when I went to pick it up. Salesman delivered the vehicle with only 3/4 tank of fuel. Blamed it on his card. Mentioned it again and he said, bet your trade doesn't have a full tank. Finance person was great, very informative. Vehicle broke down after less than 24 hours of ownership due to a defective part. Loaner truck smelled like fast food and cigarette smoke. New vehicle was in the shop for four days waiting on a part. Got the vehicle back and they didn't even bother cleaning the hydraulic fluid off the frame. No one expressed any sympathy for the inconvenience. Then the salesman starts harassing me by text message for low scores on the review. I have bought 14 new cars, 10 of them in the last 5 years, and this is one of the worst experiences.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

3.0 (out of 5)

Chevrolet

Reviewed by Genny Caba from Lancaster, PennsylvaniaSeptember 15, 2018

The car Had two windows broken and the salesman never made us aware of that problem. I was lucky that I went with my son and he checked that

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 3

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Lancaster Dodge RAM Fiat

The first thing you'll notice when you step into the Lancaster Dodge showroom is an amazing selection of new Dodge Ram and Fiat vehicles to choose from.
IF YOU WANT THE BEST PRICE ON A NEW DODGE RAM or Fiat we are the Lancaster area's outlet pricing Dodge and Ram dealership offering the guaranteed lowest prices!
Since 1985 we have served the Lancaster Lititz York Reading and Lebanon areas with the best Dodge and Ram Truck experience! We look forward to serving you!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top