Dodge, Jeep and Chrysler
New Car Dealership in Johnstown, PA
Overall Rating
3.8/5
Read dealer reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. Don't Miss This ONE!
Laurel Chrysler Dodge Jeep RAM's service reps and mechanics are Dodge trained and utilize the latest cutting edge technology to keep your car running smoothly.
Laurel Chrysler Dodge Jeep RAM Reviews
Overall Rating
3.8/5
9 out of 13 people recommended this dealer
Overall Facilities:
4.7/5
Paying for services not rendered
Reviewed by Bob H
in Johnstown, PA
May 06, 2020
Took car in for services on esp light. Issue was resolved but since it was there I instructed the service department to flush out the radiator and add coolant.
A few days later the check engine light came on so I call to get an appointment for repairs but they were too busy and could not do it for a week. I called another garage in the area and they were able to take my car to be fixed. Upon completion of work, the garage called me to let me know it was complete. When I picked up the car there was a notation on the bill that the radiator was " very dirty". I asked him about it and explained that the radiator was recently flushed. I showed him the bill where I paid for the service, he pulled the radiator cap off and showed me the dirty water. It was not done. I went to this service Dept and they insisted they did the work and wouldn't even look at the radiator. Refused yo make it right. I won't be back!!!
POOR SERVICE DEPARTMENT
Reviewed by Will
in Johnstown, PA.
July 13, 2015
I brought my 93 LeBaron there do to a problem with the alarm. When they called, I came to pick it up. Said the problem was a wire connection. Paid $155. Opened the drivers door the alarm went off. Waited in the waiting room. Was told it was fixed another wire connection. Opened the drivers door, the alarm went off again. I asked to just disable the alarm. Was told that was not possible. Back to the waiting room. Once again was told it fixed, same results. Was told it needs an Alarm Module but none can be found. So I was told to avoid locking the doors. Went home searched on the internet. Found that if the Alarm Module is disconnected when the engine is running, then the alarm is disabled. I did that. Went back to Laurel Chrysler. I requested a $100 refund since they did not fix it, I did. Frank the GM refused and refunded $88.15. He said they had to pay the Tech for time spent diagnosing. I replied that that he did not correctly diagnosis the problem of fix the problem. Frank said that does not matter, he still has to pay the guy.
2007 hyundai tiburon
Reviewed by steff
in Altoona
June 04, 2011
Was looking for a 5spd again they had what I was looking for and excellent people that made my purchase easy and comfortable I hope to have this car for a long time and if I look for something else I will Check there first
