Ron Lewis Chrysler Dodge Jeep Ram Cranberry

I had an extremely disappointing experience with this dealership. They had my car for five weeks and were unable to fix it. They offered to buy the car from me at a rock-bottom price. To make matters worse, I had to drive 2.5 hours to their location to sign over the paperwork, because they indicated it would need notarization, however, there was no notary there when I signed the paperwork. Adding insult to injury, they made me pay the balance of the repair costs, even though the car was not fixed and they were buying it from me. I waited an hour for the paperwork to be completed, only to find that they had spelled my name wrong on every single form. The entire process was unprofessional, frustrating, and a complete lack of respect for my time and money. I would not recommend this dealership to anyone. Their customer service is disorganized, and they seem more interested in profiting from your misfortune than providing an equitable solution. Avoid at all costs.

Nick K in service is the best. He always goes above and beyond to help. He makes you feel like you’ve got an inside connection at the dealership. Excellent communication and customer service.

I just talked to Paul the manager. He was awesome. So helpful and easy to talk to. Was willing to help any way he could. Took care of all my needs.