4940 Automall Dr
Shawnee, OK 74804

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Joe Cooper Chrysler Dodge Jeep Ram of Shawnee

Overall Rating:

4.1 (out of 5)

78% recommend this dealer

121 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The service department was great!

Reviewed by wandasue62December 15, 2025

The service department was great! Found some issues and wanted to fix them but can't get a response from upper mangament not happy with the personal service. The sales and initial setup was pleasant. The after the buy" issues" with the vehicle have not been addressed and cannot seem to get anyone to talk with us!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Don was my service manager and took care of me very well

Reviewed by michael.l.evans4December 13, 2025

Don was my service manager and took care of me very well , ensuring my service was completed in the time specified with all services completed perfectly. During my visit Lyndsey stopped by to show me two vehicles my wife is interested in and will probably end up purchasing in the near future.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Communication not their strong suit, I wasn't kept

Reviewed by MBECK74801December 12, 2025

Communication not their strong suit, I wasn't kept informed about repairs and my service adviser only answered his phone when I went through the operator. I know of atleast once if not more times my jeep was pulled out of the shop and another vehicle put in it's place waiting on an answer from me or someone else thus adding to the repair time.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Joe Cooper Chrysler Dodge Jeep Ram of Shawnee

Our family has been in the car business since 1946. Like anyone else, we make mistakes; but when we do, we will always make it right for our customers. The good example set by my grandfather and my father instilled in the Cooper family are the basic priciples we always follow: honesty, valuing relationships, earning and keeping the trust of our customers, treating people like you'd want to be treated and being easy to do business with. Thank you for Shopping with us!

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