Tommy Nix Chrysler Dodge Jeep Ram of Muskogee in Muskogee including address, phone, dealer reviews, directions, a map, inventory and more

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1711 W Shawnee St
Muskogee, OK 74401

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Sales: 918-913-4908

Used Cars: 918-913-3835

Reviews of Tommy Nix Chrysler Dodge Jeep Ram of Muskogee

Overall Rating:

2.6 (out of 5)

36% recommend this dealer

33 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.2 (out of 5)

I had 2 cars vandalized the dodge Nitro went to riverside...

Reviewed by Not coolDecember 16, 2019

I had 2 cars vandalized the dodge Nitro went to riverside auto plex Muskogee. Morgan was quick and kept us updated. Not the service dept fault this was an insurance claim. They got to it found what was put in the tank then took it out for a test drive and it overheated and had to be towed back to the shop. Prior to the vandalism I can not say it ran perfect because it was used with 160000 miles but it had never overheated. But when a person is upset someone so ridiculously ruins your cars and you are without a car for 3weeks I took everything personal. When Morgan called and said I owed a tow bill and new radiator and my insurance deductible of 1000.00 I was furious and did not think things out . I called the dealership and asked to speak with general manager to complain Morgan and his crew had taken my car out over heated it not paying attention to gauges and etc. I recd a call back but Chris Hamm did not call it was a guy on the commercial side . When I was explaining my situation to him he blew right past why I was upset and ASKED DID MORGAN YELL AT YOU OR USE FOWL LANGUAGE there was no talk of any resolution so I seen we were going no where. But even though I had called and complained on Morgan he called and as usual was POLITE that was not my complaint about Morgan. It’s my car that is setting in the shop because #1 I have 2 cars with 1000.00 deductible each 2.hole in radiator they were not able to locate and still do not know if fertilizer in the gas did any permanent damage to the engine or anything else the insurance would not ALLOW Morgan to replace. So if you need your car MORGAN will be polite and he does give updates, and he will try to resolve your problems but as for if you call in to speak to GM fair warning you’ll be passed off as if hyoid do not have any value and does not want to be bothered.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 3

Customer Service 4

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great experience!

Reviewed by RancherJune 29, 2019

We just purchased a Ram 2500 and were very pleased with all the staff. Shawn did a great job in sales as well as the other staff with all the paperwork. We would recommend this dealership.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Fast efficient service. Reasonable price

Reviewed by PudMay 25, 2019

I was able to get same day service. The part I needed was in stock & the entire repair was done quickly. Everyone was friendly. I was able to watch TV. I had internet access.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

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