2775 S Co Rd 25A
Troy, OH 45373
Sales: 937-761-2614
Used Cars: 937-761-3077
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 7:00pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | 8:00am – 12:00pm |
See all dealerships near Troy, OH that carry Dodge, Jeep, Chrysler, RAM
Overall Rating:
4.7 (out of 5)
90% recommend this dealer
76 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Very Very Poor service from Erwin.
Very Very Poor service from Erwin. Had work done and found that it was not done correctly. Caused my vehicle to leave me stranded more than once. I have proof and pics of there mistakes. Also paid for transmission fluid and filter change. What I got was a bolt broken off and glued back in place and no gasket on pan. Only silicone. This is my second truck from Erwin and it's a lemon. I feel that Erwin's should reimburse me or repair my lemon before It gets taken to court.I have a lot of family and friends that shop here,Matt should think about this if he wants to keep there buisness in future. I was done very wrong by Erwin's service center. I will be waiting for a legit response from Matt Erwin!!!
Dealer Response
We have addressed the issue with the customer, and he is satisfied with resolution.
Maximum rating = 5
Checks all systems and makes recommendations usually on
Checks all systems and makes recommendations usually on time friendly service from all departments Thank you
Dealer Response
Thank you, Sue. We will work harder to turn those 4 stars into 5!
Maximum rating = 5
Clear explanation of repairs and costs.
Clear explanation of repairs and costs. Friendly interaction with service coordinator. Reasonable rates on repairs.
Dealer Response
James, we're glad to hear you had a positive experience with our service team at Erwin Chrysler Dodge Jeep Ram. Thanks for the great feedback!
Maximum rating = 5
At Erwin Chrysler Dodge Jeep and RAM we strive to provide outstanding and professional customer service in all areas of our automotive dealership. We are proud to present Chrysler Dodge Jeep and RAM models and are confident we can find the new car truck van or SUV of your dreams. If you are in the market for a New or Used car look no further! At Erwin Chrysler Dodge Jeep and RAM we stock a MASSIVE amount of high quality Pre-Owned cars to serve the Troy and surrounding region. We are proud to have certified Pre-Owned and standard pre-owned vehicles ready for you to test drive today! We look forward to putting your dream vehicle in your driveway!
Find out what your used car is worth with our appraisal tool.