Liberty Dodge Chrysler Jeep RAM

Absolutely terrible. Drove 45 min to an hour away and was scheduled to look at a 2018 Ram 1500, that was Black, With side step and bed liner . Got there and began looking around. I located the truck I was scheduled to view and confirmed the correct VIN number. The truck was very dirty, hadent even been cleaned. It did not have the side step or bed liner as advertised. I was approached by a guy who got into contact with the person I was supposed to be meeting with. After speaking with him he said that “they havent gotten a chance to clean it out” Which youd think if you had someone scheduled for 2 days to visit youd at least it it out. Am I right? When confronted about the bed liner and side step he stated that “they probably just threw a generic description on it” Which is absolutely terrible, and misleading. It had almost NONE of the features listed on the website. The best I was offered was that he could “keep and eye out for what I want”. Didnt even bother to once apologize for the misleading website post. My entire experience was a complete waste. I strongly do not recommend.

Asked Chet to look at an credit application Chrysler gave me. Instead, he ran my credit that he took off the application with multiple agencies, without my permission. I didn't give any authorization to have it ran, yet he did.

WORST SERVICE EVER!!! LAZY, RUDE SERVICE DEPARTMENT DIPxxxxS, RATHER LAUGH AND GIGGLE AT EACH OTHER'S PHONE PICS THAN HELP A CUSTOMER ! ANSWERS LIKE " WE'LL GET TO IT WHEN WE GET TO IT ARE NOT ACCEPTABLE! SERVICE DEPARTMENT ARE LIERS AS MISINFORMATION GIVEN OUT WITH WHEELBARROWS FULL OF xxxxxxxx!!! I HOPE YOUR xxxxHOLE GETS CLOSED DOWN.... ON TO SOCIAL MEDIA NEXT!!