8505 Mentor Ave
Mentor, OH 44060

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Sales: 866-627-1036

Used Cars: 877-468-8501

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Ken Ganley Chrysler Dodge Jeep Ram Mentor

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

2026 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

100 percent satisfied service guys pulled my jeep inside

Reviewed by Gina Mcclendon from mentor, OhFebruary 09, 2026

100 percent satisfied service guys pulled my jeep inside from the cold. Changed my batteries under warranty appreciated them being attentive to my warranty thanks

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

Calder was super nice and helpful through the whole

Reviewed by Matthew Brown from Euclid, ohioFebruary 08, 2026

Calder was super nice and helpful through the whole process. I would recommend him to anyone. They offered and washed my car even though there was 3? of snow and salt on the ground. It was an awesome experience.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello Matthew, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Mentor. We do hope we can be of assistance in the future. Take care!

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Maximum rating = 5

1.0 (out of 5)

Worst service department I have ever dealt with.

Reviewed by Sharon Kessler from Mentor, OHJanuary 31, 2026

Worst service department I have ever dealt with. Mark in the service department was so rude and condescending. I plan to go elsewhere for my service and will never buy another vehicle from Ganley.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better. Someone from our team will be reaching out to you in the very near future.

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Maximum rating = 5

About Ken Ganley Chrysler Dodge Jeep Ram Mentor

When you are looking for a new or used vehicle there are a lot of things to take into consideration. The entire process can seem arduous, or stressful, from the initial research you have to do, to test-driving various models, to learning more about financing. It is imperative to have a team by your side that ensures you get a vehicle that complements your needs, while answering any questions you may have. When you come to Ken Ganley CDJR Mentor, our team of automotive experts will happily help you with any of your vehicular needs, from research, to financing, to servicing, and beyond.

Ready to buy? Get a price quote before visiting the dealership.

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