Dodge, GMC and Jeep
New Car Dealership in Medina, OH
Overall Rating
3.1/5
Read dealer reviews
At Medina Auto Mall, we've always tried to do things a lot differently -- and a lot better -- than traditional car dealerships. We know that a car is one of the biggest investments you'll ever make, and we realize how important getting the right vehicle at the right price is to you. We also understand your concern about maintaining your vehicle once you drive it off the lot.
For these reasons we are committed to making your experience as stress-free and guess-free as possible. This is not an idle promise. As you view our web site you will see our commitment to technology and how we've created a way to buy a car and keep it in top condition.
Medina Automall also has a service department if you need ongoing support with your new Dodge or GMC, Medina Automall has Dodge-trained mechanics and uses the highest quality parts. If you are in Medina, Medina Automall should be your dealership!
Medina Automall Reviews
Overall Rating
3.1/5
33 out of 62 people recommended this dealer
Overall Facilities:
2.8/5
Used cars sale manager
Reviewed by Scott
in Medina Ohio
January 06, 2020
Very nice salesmen asked questions and they were answered. When it came to try to buy a truck the sales manager didn’t even try to make a sale refused to come off the price or Evan give a fair value for my trade in. Didn’t Evan get off his chair to come talk to me. Was very serious about buying a truck but I guess my money will spend elsewhere.
They Ruined Our Vehicle
Reviewed by Stacey M.
in Akron, Ohio
December 11, 2019
DO NOT GO TO Medina Auto Mall for ANY type of services, even if your vehicle is under warranty! These people lack integrity on a level that should call for all of their positions of employment to be terminated. These people are negligent, incompetent and disingenuous. They Had our Vehicle for 25 days and its functioning worse than it was when we left it there. Now It's not working at all even after their 2nd attempt of fixing it. They need to clean it up over there and terminate all of these incompetent employed JACKLEGS. This also goes for the Dodge, Chrysler, and Jeep Corporate Office as well. They ALL need to be investigated. The CEO’s of these companies should also be held accountable as well. There is no doubt that they have lawyers and the $$$ to cover their xxxxx, but there has to be justice for their blatant lack of concern and fraudulence. Though we are going to a different location soon to try and resolve the issue; WE SHOULD NOT HAVE TO PAY FOR THEIR NEGLIGENCE. Shame on Media Auto Mall. And if they continue with these merry-go-round of lies with us, we will take legal action. The TRUTH will prevail. We’re going to get justice… As God as my witness, they are going to find out what the word JUSTICE really means.
Excellent, friendly service
Reviewed by Michelle
in North Olmsted, Oh
July 09, 2017
I purchased my Dodge grand Caravan five years ago. I had wonderful, friendly service & sounds like they were very patient with us through the whole process. I have begun my search for a new family vehicle, and have had some correspondence with customer service agents that has been friendly and helpful.As I am still searching, I don't feel any pressure or rush, as the agents have been helpful patient and kind. Send me information that they think I would like & don't overdo it. I appreciate it & plan to buy from Medina auto mall again.
