Sarchione Chrysler Dodge Jeep Ram

This dealership engaged in misleading and highly questionable sales practices and failed to follow proper disclosure procedures during my vehicle purchase. At the time of sale, I was told the vehicle simply had a transmission replaced, was repaired, and cleared for resale. It was presented as no big deal, and I was explicitly led to believe the vehicle would still hold its value. What was not properly disclosed is that this vehicle was actually a lemon law buyback — a designation that significantly reduces a vehicle’s value. This information would have absolutely impacted my decision to purchase, yet it was never clearly or honestly explained. After the sale, I was shown a lemon disclosure form that I supposedly signed. The issues with this document are extremely concerning: • The signature does not match my actual signature • The date on the disclosure does not match the date I signed my purchase paperwork • I was never provided this disclosure prior to signing any purchase documents, which is required so a buyer can make an informed decision • The disclosure was not included in any of my closing or purchase documentation In fact, I had to physically return to the dealership on 2/9/2026 to obtain this document that I am now being told I signed. This was the first time I had ever seen this disclosure, despite being told it was executed as part of my original paperwork. When I returned to the dealership to seek a resolution, I was given only two unacceptable options: 1. Voluntarily surrender the vehicle back to the bank and purchase another vehicle from them, or 2. Roll $14,000 in negative equity into another vehicle, resulting in a $1,400 monthly payment I was then told there was “not much more they could do.” This is not resolution — it is an attempt to shift the consequences of their failure to disclose onto the consumer. The lack of transparency, improper handling of legally required disclosures, and refusal to take accountability is alarming. I strongly caution anyone considering purchasing a vehicle here to independently verify vehicle history, demand all disclosures before signing anything, and ensure those documents are actually included in your final paperwork. What was sold to me as a routine repair turned out to be a lemon buyback with serious financial consequences that I am now left to deal with.

Dealer agreed to a price and had the wrong number on the sales agreement. Refused to fix. Ghosted me. Ridiculous.

Phil made it easy was a pleasure to deal with! We purchased a Ram limited and love it!