85 W Kemper Rd
Cincinnati, OH 45246
Sales: 877-816-6828
Used Cars: 888-271-9954
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:45pm |
| Tue | 9:00am – 7:45pm |
| Wed | 9:00am – 7:45pm |
| Thu | 9:00am – 7:45pm |
| Fri | 9:00am – 5:45pm |
| Sat | 9:00am – 5:45pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 7:30am – 2:00pm |
See all dealerships near Cincinnati, OH that carry Dodge, Jeep, Chrysler, RAM
Overall Rating:
4.1 (out of 5)
90% recommend this dealer
797 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
The Dealer has been good and for the most part the
The Dealer has been good and for the most part the service has been decent. On the most recent service trip however I received an estimate for $600 for routine maintenance which is a little high but expected for a dealership. I schedule the service and take it in where I initial another estimate with the same amount then wait. My service is completed and when I go to pay it is now over $1000. The dealership added on more services and never informed or asked me about at any point in time. I was 15 feet away from the service department and at no point did they check to make sure that service is okay and I would be willing to pay for it. When it is done they just hand me a bill and argue with me when I explain that was not professional or acceptable to do without asking, they just expected me to pay and gave me zero choices. Never once was there an apology for not communicating to me before completing the service. It makes me hesitant to bring my truck back if they can just do whatever they want no matter the cost to the customer. My first real bad experience that I surely won’t forget.
Dealer Response
I apologize for any miscommunication regarding the cost of services. We aim to keep our customers informed every step of the way, and it's concerning to hear we missed the mark here. Let's connect so that I can better understand what went wrong and work toward correcting it. Thank you for sharing your feedback, The Team at Jake Sweeney Chrysler Jeep Dodge Ram - (513) 572-3221
Maximum rating = 5
It pains me to say this, but my service was not what I
It pains me to say this, but my service was not what I normally receive. I spoke with two technicians, the one that took the info from my car and the one that set everything up and I asked them both to add air to my tires as when it gets cold out my tires deflated and the alert comes on. Neither honored my request, they could plainly see that they needed air and did nothing. I love my dealer, the staff are usually very attentive, but this time not so much.
Dealer Response
Kimberly, we're disappointed that your recent visit fell short of the high standards of service you've come to expect from us. It's concerning that your simple request for air in your tires was not fulfilled, and we appreciate you bringing this to our attention. Please reach out directly so we can make this right. Thank you, The Team at Jake Sweeney Chrysler Jeep Dodge Ram - (513) 572-3221
Maximum rating = 5
Ashley kept me informed of the progress on my Jeep and
Ashley kept me informed of the progress on my Jeep and when it was available.
Dealer Response
It is great to hear that Ashley provided excellent communication. Thank you for choosing Jake Sweeney Chrysler Jeep Dodge Ram!
Maximum rating = 5
An automobile purchase is a huge investment. You need a car dealer you can trust. At Jake Sweeney Chrysler Jeep Dodge Ram in Cincinnati you can trust that you will find the Car Truck or SUV you seek at the right price! Nobody wants to pay more than they should for the vehicle of their dreams. At Jake Sweeney Chrysler Jeep Dodge and Ram Truck in Cincinnati you will get the car of your dreams!
Our philosophy is simple. If we sell the best vehicles at the lowest prices and treat our customers with respect we will be successful. As one of several Ohio Chrysler Dealers we understand that we have to work hard to earn and keep your business.
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