West Herr Chrysler Dodge Jeep Ram Fiat of Rochester

Dodge, Jeep and Chrysler New Car Dealership in Rochester, NY

4477 W Ridge Road
Rochester, NY 14626

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Sales: 585-299-4157

Used Cars: 585-299-4155

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 8:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 8:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm
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Reviews of West Herr Chrysler Dodge Jeep Ram Fiat of Rochester

Overall Rating:

4.9 (out of 5)

95% recommend this dealer

263 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Always a great experience with Johnny deep Pasquale and

Reviewed by Joe G from Roch NYFebruary 04, 2026

Always a great experience with Johnny deep Pasquale and the staff of West hair Chrysler recommend them to anybody!!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

So grateful for my service advisor Corbin Meyer Good

Reviewed by Nicki from RochesterDecember 24, 2025

So grateful for my service advisor Corbin Meyer Good experience at West Herr and I’m so thankful for such a polite, timely and helpful service advisor. I needed to address some things and it worked out perfectly w his help. Really grateful

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

Chris Malone and Alan Hecker were outstanding

Reviewed by Cynthia Capuano from Rochester NYDecember 09, 2025

Chris Malone and Alan Hecker were outstanding representative employees by West Herr. They are both very responsive to our needs for our car. They are always pleasant and welcoming any time we bring our car in to be serviced.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

About West Herr Chrysler Dodge Jeep Ram Fiat of Rochester

Here at West Herr CDJRF of Rochester (formally Doan Dodge) we make you a priority. From the moment that you walk through our doors until the moment that you leave our goal is to provide you with the very best car-buying experience in Rochester NY. Whether you are from Brockport Hilton Greece or our city of Rochester NY we are completely dedicated to you. West Herr CDJRF of Rochester strives to always deliver you with the largest inventory of new and pre-owned vehicles as well as professional service technicians that will get the job done right the first time.

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Want more details on Dodge, Jeep, Chrysler, or RAM vehicles?

Dodge

Durango

Jeep

Compass, Gladiator, Grand Cherokee, Grand Cherokee 4xe, Grand Cherokee L, Wagoneer, Wagoneer L, Wagoneer S, Wrangler, Wrangler 4xe

Chrysler

Pacifica

RAM

1500, 2500, 3500
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