2400 W Henrietta Rd
Rochester, NY 14623

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Sales: 888-278-5768

Used Cars: 585-371-7385

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:30am – 3:30pm

Reviews of Cortese Chrysler Jeep Dodge Ram Mitsubis

Overall Rating:

4.5 (out of 5)

92% recommend this dealer

2279 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Dealer did not keep appointment time .

Reviewed by mwalsh60February 03, 2026

Dealer did not keep appointment time . Waisted an entire day because they could not get to my car. Told me to leave car with no lease or loaner available Over charged me for estimate of tepair

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

$300 to replace a bad battery and diagnose a no start

Reviewed by sailorjerry58February 02, 2026

$300 to replace a bad battery and diagnose a no start issue, Battery was covered under warranty so I went and picked up old battery to bring to auto zone and swap out with a good one. Car was there for 2 weeks as I was waiting for other work to be done. Since other parts never arrived and I was notified it would be at least another two weeks, I took my car back as I need my only car to get to work. The service reps do what they can but it would be appreciated if there was/will be better communication in the future. I also appreciate and hope there will be continued price matching for OEM parts.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Sales guys were great and efficient.

Reviewed by CrutledgenfasFebruary 02, 2026

Sales guys were great and efficient. Would recommend highly. Putting minimum word requirements is bordering on ridiculous

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Cortese Chrysler Jeep Dodge Ram Mitsubis

Discover the incredible service great car buying experience and low prices at Cortese Auto Block! Nobody beats the block! We carry quality pre-owned and new vehicles from Chrysler Dodge Jeep Ram Mitsubishi Ford & Lincoln

Cortese Auto Block has been serving the Rochester area for over 35 years! During that time we have established our reputation with honest salesmanship and the best deals around.

Looking for a car? Truck? SUV? We carry all the brands we know you'll love: Chrysler Jeep Dodge Ram Mitsubishi Ford & Lincoln. Whether you're looking for a brand new or quality pre-owned vehicle we have it!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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