Huntington Jeep Chrysler Dodge RAM

I have been a customer of Huntington jeep for 6 years now. I could not be happier with the sales team lead by Bob Kravetz. As of late, my rubicon and my daughter’s 4xe Rubicon have had some serious issues. We have been fortunate to have Nestor our service advisor. He kept us informed, updated and always went out of his to make sure the repairs were done right the first time.

Pros: The sales associate Joel made purchasing the car seamless as well as gave me a competitive price. Keep Joel. Cons: I bought a Wrangler Sahara 4XE in November 2021 and it has been nothing but a problem since the day I brought it home. The day after I brought the car home it failed to start. For weeks I was told they don’t know what the problem is. That they are working with corporate to figure out how to fix it. After 3 weeks of them “Servicing” the vehicle, I was told to come pick up the vehicle. The moment I drove off the lot, there goes the check engine light. When I turned around and brought the car back to Huntington Service Center, I was greeted with “Oh, its still doing that”. Clearly, they have no idea what they are doing. I have gotten nothing but complete unprofessionalism from every person in the service department. I never get call backs. There is no communication from their departments and when I hear from them, they response is we don’t know what is wrong with the vehicle. My Wrangler Sahara 4xE has been at Huntington Jeep Service Center monthly since the purchase date. As each month goes by, the vehicle doesn’t take a charge, completely stops working, and or the check engine light continues to go on. For a $65,000 car, I shouldn’t be in the service department on a monthly basis. The time I have been given a rental car, I was left with a rental with broken wind shield wipers flying off during a snow storm. Last week, I dropped off my 4xE at Huntington Jeep Service Center and for the first time since November, a service worker stated there has been gas cap issues with the vehicle leading to check engine light turning on which is why the car is failing to charge. The service center ordered me a new charger and stated that this might be the issue I have been having for the last 6 months. When returning my vehicle, it was given to me DAMAGED. They did not even have to decency to let me know they had damaged the car and just drove away. I have never bought a car from such an unprofessional group of people. It is disappointing considering the amount of cars I have purchased from them as well as the amount of people I have sent to them. Don’t forget that Jeep has failed to state the electric engine does not work on cold days. Not to mention the car only goes 25 miles on electric when it does work, not the advertised 50 miles electric.

Pros: The sales associate Joel made purchasing the car seamless as well as gave me a competitive price. Keep Joel. Cons: I bought a Wrangler Sahara 4XE in November 2021 and it has been nothing but a problem since the day I brought it home. The day after I brought the car home it failed to start. For weeks I was told they don’t know what the problem is. That they are working with corporate to figure out how to fix it. After 3 weeks of them “Servicing” the vehicle, I was told to come pick up the vehicle. The moment I drove off the lot, there goes the check engine light. When I turned around and brought the car back to Huntington Service Center, I was greeted with “Oh, its still doing that”. Clearly, they have no idea what they are doing. I have gotten nothing but complete unprofessionalism from every person in the service department. I never get call backs. There is no communication from their departments and when I hear from them, they response is we don’t know what is wrong with the vehicle. My Wrangler Sahara 4xE has been at Huntington Jeep Service Center monthly since the purchase date. As each month goes by, the vehicle doesn’t take a charge, completely stops working, and or the check engine light continues to go on. For a $65,000 car, I shouldn’t be in the service department on a monthly basis. The time I have been given a rental car, I was left with a rental with broken wind shield wipers flying off during a snow storm. Last week, I dropped off my 4xE at Huntington Jeep Service Center and for the first time since November, a service worker stated there has been gas cap issues with the vehicle leading to check engine light turning on which is why the car is failing to charge. The service center ordered me a new charger and stated that this might be the issue I have been having for the last 6 months. When returning my vehicle, it was given to me DAMAGED. They did not even have to decency to let me know they had damaged the car and just drove away. I have never bought a car from such an unprofessional group of people. It is disappointing considering the amount of cars I have purchased from them as well as the amount of people I have sent to them. Don’t forget that Jeep has failed to state the electric engine does not work on cold days. Not to mention the car only goes 25 miles on electric when it does work, not the advertised 50 miles electric.