Dodge and RAM
New Car Dealership in Fayetteville, NY
Overall Rating
4.8/5
Read dealer reviews
We deliver the best customer service experience in the auto industry. We have won Dodge and Ram dealership of the year in the entire State of New York for 2017. We have won Customer First Award for 2016, 2017 and now 2018. We are family owned and we care about our customers. Whether you are buying, leasing, getting service done, or just asking questions, we are here to help. Call, text or email us anytime!
Fayetteville Dodge RAM also has a service department if you need ongoing support with your new Dodge or RAM, Fayetteville Dodge RAM has Dodge-trained mechanics and uses the highest quality parts. If you are in Fayetteville, Fayetteville Dodge RAM should be your dealership!
Fayetteville Dodge RAM Reviews
Overall Rating
4.8/5
57 out of 59 people recommended this dealer
I bought my first car
Reviewed by Breona McMullen
in Syracuse, ny
March 14, 2018
Everything went perfect I would definitely recommend . Very professional and helpful, very welcoming. I also love my car, they even got inside the car and explained every feature to me.
Awesome!!
Reviewed by Nichole
in Syracuse, NY
May 21, 2017
Mike in financing was AWESOME!! Justin was awesome too!!
What a fantastic experience!
Reviewed by M.Oaks
in Cortland, NY
June 10, 2015
After finding out that once again my van needed a great deal of work, I figured after 4 years of constantly putting money into the vehicle, it was time to get rid of it and start looking for something safe to drive. I searched on cars.com for about 2 weeks. I finally found a few vans in the Syracuse area that were in my price range. I had driven a couple of vans in Cortland, one at a major dealer and one at a small dealer. At the larger dealer, the salesman was very pushy, rode along with me as I test drove the vehicle and talked the whole time I was driving. He tried to make me think that if I didn't buy the van that day it would be gone (it's still there). He continued to call for a week after I had taken the van for a test drive to see what he could do to get me to purchase the van. At the smaller dealer, I noticed the airbag light was on, he told me it was probably happened when all the seats got taken out for the van to be cleaned and the sensor had been bumped. I saw the carfax and noticed that the vehicle had been in an accident just 2 months prior. I also test drove a Dodge Grand Caravan at a dealer in Auburn, NY. When I pulled into the lot there were 6 salesmen all standing outside just waiting to jump at the opportunity to sell me a vehicle. Again, the salesman insisted on riding with me while I drove, told me where to go, and talked the entire time so I couldn't listen to the vehicle. When I was done with the test drive, I looked under the vehicle and noticed the frame was already pretty rusted and in 5 years, it would be no good. I told him I was not in love with the van and they kept pushing. I left, and they continue to call me. BUT..at Fayeteville Dodge, when I pulled into the lot, Joe Yagan came out and just asked if there was anything he could help me with. I told him that I wanted to test drive the 2008 Dodge Grand Caravan that was listed on the website, he got the keys for me, put a plate on it and said, "Take as long as you want." I came back, and Joe just asked me what I thought of the van, and I was in love with it. Joe was wonderful throughout the entire buying process. I was very nervous about buying a new van after all of the problems I had experienced with my old van. I can't say enough good things about how pleasant and helpful Joe Yagan was. I would recommend Fayeteville Dodge in a heartbeat to anyone that is in the market for a new or used vehicle. They will work with you to get you the price that you need, they won't try to get you to purchase a vehicle that you don't love or are not happy with, and they make the purchasing process very easy. Thank you so much for my van. My family and I are very happy with it!
