Transitowne Dodge Chrysler Jeep RAM of West Seneca

Dodge, Jeep and Chrysler New Car Dealership in Elma, NY

2989 Transit Rd
Elma, NY 14059

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Sales: 888-272-1546

Used Cars: 888-272-1546

Hours Toggle

Sales Department

Sun 11:00am – 3:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 8:00pm
Sat 7:30am – 5:00pm
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Reviews of Transitowne Dodge Chrysler Jeep RAM of West Seneca

Overall Rating:

4.4 (out of 5)

91% recommend this dealer

788 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Always a pleasant experience.

Reviewed by Ed R from buffalo, nyJanuary 05, 2026

Always a pleasant experience. Super friendly staff. Took my jeep there for years for oil changes. Never pushy, no sales pitches just great service .........y

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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Maximum rating = 5

4.0 (out of 5)

Lindsey matches up a new 2500 that matched our needs.

Reviewed by John Zajac Jr from Buffalo, NYJanuary 04, 2026

Lindsey matches up a new 2500 that matched our needs. Excellent buying process, quick easy and no hassles!! I would buy again here, they made it smooth and easy!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi John, we're happy you found our staff to be so supportive during your experience here at Transitowne Jeep Chrysler Dodge Ram of West Seneca. Please let us know if there is anything else we can do for you; we are more than happy to help.

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Maximum rating = 5

1.0 (out of 5)

Not a happy customer!

Reviewed by Jermaine Mason from Buffalo,NYDecember 18, 2025

Not a happy customer! Brought my truck in because check engine light was on. They had my truck for 2 days a week later check engine light is back on! I paid a deductible just for the problem to continue.The temperature is below freezing and I can not even use my remote start ?

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

About Transitowne Dodge Chrysler Jeep RAM of West Seneca

The Transitowne Automotive group is a strong believer that the words success customer and community are tied closely together. Proudly serving Western New York for over 47 years we've built our business on the foundation of honest courteous and long standing business practices that are customer and community focused. As a community conscious business we're long-time supporters of Big Brothers-Big Sisters Mercy Flight and more. As a customer focused business Trust is important in our business. Let us earn your business.

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Want more details on Dodge, Jeep, Chrysler, or RAM vehicles?

Dodge

Durango

Jeep

Compass, Gladiator, Grand Cherokee, Grand Cherokee 4xe, Grand Cherokee L, Wagoneer, Wagoneer L, Wagoneer S, Wrangler, Wrangler 4xe

Chrysler

Pacifica

RAM

1500, 2500, 3500
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