Dodge, Jeep and Chrysler
New Car Dealership in Cortland, NY
Overall Rating
4.4/5
Read dealer reviews
With our great management and sales team we are here to provide a great experience, and with good reason, we find a way to make it work for you, your family and your budget. From outstanding value and great selection of our BRAND NEW AND PRE-OWNED INVENTORY! Cortland Chrysler Dodge Jeep Ram is all about the customer, so stop by today and let us prove our commitment to exceptional service.
Cortland Chrysler Dodge Jeep RAM also has a service department if you need ongoing support with your new Dodge or Jeep, Cortland Chrysler Dodge Jeep RAM has Dodge-trained mechanics and uses the highest quality parts. If you are in Cortland, Cortland Chrysler Dodge Jeep RAM should be your dealership!
Cortland Chrysler Dodge Jeep RAM Reviews
Overall Rating
4.4/5
9 out of 10 people recommended this dealer
Overall Facilities:
2.5/5
Courteous, responsive, and respectful
Reviewed by DMV
in Cortland, NY
October 04, 2019
The sales team and managers were fantastic. They went the extra mile to give me the car and financing I wanted. Everyone was friendly and courteous. I’ve never liked going to car dealerships in the past and have had some negative experiences. As a woman, being treated with respect goes a very long way. I love my new car!
This service department is a joke
Reviewed by Cody
in Cortland, NY
April 30, 2019
Service department is a joke. Took my new truck there 4 times for exhaust issues, their technician put on the wrong sensor. Same check engine light came on the very next day. Contacted them immediately but they wouldn't get me in until a week after. They never have parts in stock so I have to always come back because they also never have any loaners. One Saturday morning while I was in the waiting room there were not enough seats and they didn't even have coffee out. Another time one of their guys gave me my keys and left without telling me where my truck was. Had to wonder around in the parking lot. Very disappointed in the customer care this dealership provides. Would use someone else in an instant if they were closer or if I didn't have 4 years left on my warranty.
Wonderful experience
Reviewed by Deja186
in McGraw, NY
June 08, 2017
It was a pleasure working with Al, he didn't try to push me into something I didn't want just to get a sale, he took the time and patience to get me exactly what I wanted and at the price point that I needed. I would highly recommend Al and the dealership to anyone looking for a vehicle. They truly went above and beyond to help me.
