Dodge, Jeep and Chrysler
New Car Dealership in Canandaigua, NY
Overall Rating
3.4/5
Read dealer reviews
At Canandaigua Chrysler Dodge Jeep, it's about doing business with integrity. It's honesty. It means trust. It's the way people want to buy cars. Whether you have a trade-in or not, you still get Friends of the Family Pricing. You can also go to our website and get an estimate of what your trade-in is worth before you even come into the store. Or you can come in and we'll give you a thorough appraisal. Either way, you still get Friends of the Family Pricing.
And for service for your new Dodge, Jeep or Chrysler, Canandaigua Chrysler Dodge Jeep RAM is the place to go in Canandaigua. Canandaigua Chrysler Dodge Jeep RAM has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!
Canandaigua Chrysler Dodge Jeep RAM Reviews
Overall Rating
3.4/5
6 out of 10 people recommended this dealer
Service is Not service anymore.
Reviewed by mystarlite
in NEWARK, NY
April 21, 2019
I called to setup a recall appointment, gave them the vin number, they researched it. It had to have a trailer hitched installed, which they said was in stock, it would take an hour. We went to the appointment, my wife waited.. they came up and told her she needs the trailer hitch installed , it takes 5-6 hours, call back and they will order the part. She called me at work and told me about what had happened.
I called back asked for the service manager... long pause. They gave me to Betsy. I told her what had happened, why did we waste the time just to make up another appointment. She said the parts just arrived in their facility, when do I want to get the service done. I arranged for the service, received back the vehicle with the list of items they seen needs a repair. I turned on the car and the engine light came on, I went back inside, and inquired about the service light got the "Deer look". "A ...we didn't look at that", or how it came on. This is a very poor response from a dealer that would like to get future business from a first time new customer. I worry if service is this way, how do they take care of new vehicles that are sold.
Should have known better.
Reviewed by Don B.
in Wayland ZNU
October 02, 2018
Got the runaround after buying a new Jeep. Supposed to get hitch and undercoating within 30 days. No loaner car available, didn’t give them enough notice to set up appoint for work promised. No returned calls or text messages. It’s like I never bought the Jeep from them, all I got was delays and excuses. This situation is still ongoing and I’m still waiting for them to bring my Jeep back after 60 days of waiting for them to uphold their end of the deal.
ANew Jeep
Reviewed by Margie L
in Canandaigua NY
March 21, 2017
I purchased a Jeep Cherokee Sport recently. Our salesperson Jed Roberts was fairly new but he did a great job and I love my new vehicle. I asked Jed how many cars he had sold since he started working there. He was so cute! He said "you're number eleven!" We did a high five for number eleven ha ha! My husband bought a Jeep a couple of years ago there and he was very happy with the way he was treated by Harry Kesel and we did not hesitate one bit in our decision to shop there again.
