7408 Transit Rd
Buffalo, NY 14221

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Sales: 716-634-8000

Used Cars: 716-634-8000

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 5:00pm

Reviews of Transitowne Dodge Chrysler Jeep RAM of Williamsville

Overall Rating:

4.3 (out of 5)

88% recommend this dealer

1213 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Friendly and efficient service!

Reviewed by Brian Anderson from Buffalo, NYNovember 25, 2025

Friendly and efficient service! They even found a problem that was covered under warranty and sent me to a Mazda dealer to have it taken care of rather than fixing it and charging me for it.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Brian, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Transitowne Jeep Chrysler Dodge Ram of Williamsville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Maximum rating = 5

5.0 (out of 5)

NY State Inspection, oil change, and tire rotation.

Reviewed by Ronald Riggs from North Tonawanda, NYSeptember 30, 2025

NY State Inspection, oil change, and tire rotation. As usual, everything went smooth as silk. Very pleased with the service department again. They always treat me as if I was special. Makes it a pleasure to visit.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Ronald, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Maximum rating = 5

1.0 (out of 5)

Over 3 hours for an oil change after having an

Reviewed by Michael Szelagiewicz from Buffalo, nySeptember 26, 2025

Over 3 hours for an oil change after having an appointment were told didn't have lift big enough my truck, then repeatedly told 15 minutes for about an hour

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

About Transitowne Dodge Chrysler Jeep RAM of Williamsville

The Transitowne Automotive group is a strong believer that the words success customer and community are tied closely together. Proudly serving western New York for over 47 years we've built our business on the foundation of honest courteous and long standing business practices that are customer and community focused. As a community conscious business we're long-time supporters of Big Brothers-Big Sisters Mercy Flight and more. As a customer focused business Transitowne customers enjoy the Transitowne Advantage which includes our FREE Oil Change program and much more. Trust is important in our business. Let us earn your business.

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