4007 Boston Rd
Bronx, NY 10466

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Sales: 914-461-4970

Used Cars: 914-618-5378

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 8:30pm
Tue 9:00am – 8:30pm
Wed 9:00am – 8:30pm
Thu 9:00am – 8:30pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Eastchester Chrysler Jeep Dodge RAM

Overall Rating:

4.5 (out of 5)

88% recommend this dealer

7526 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Not satisfied.

Reviewed by Mike G from Pelham, NYJanuary 26, 2026

Not satisfied. Have brought my 2023 Jeep Grand Cherokee 4xE for service twice (1/24/25 and 1/14/26) regarding heating system issues. The car often blows cold air in cold weather. Last Saturday, we drove for 2.5 hours in 5 degrees Fahrenheit weather, and the cabin was only 43 degrees (confirmed with an independent thermometer). This is not only far too cold for safety and comfort, but the defroster was not working properly, and visibility was poor. It's a dangerous situation. On both service visits, this dealer said they could not reproduce the issue or that the system is operating as designed. Just had to escalate by contacting Jeep Wave Support. Hoping for a quick resolution.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Mike, I'm really sorry to hear about the ongoing issues with your heating system and the discomfort it has caused. It's concerning to know that this problem has persisted despite your previous service visits. Please feel free to reach out so we can address this issue more thoroughly. Thank you, Jamie Brown - Customer Care Manager - 845 320 3151

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

My service advisor was very knowledgeable, professional

Reviewed by Madje D from Bronx NYJanuary 23, 2026

My service advisor was very knowledgeable, professional and friendly. My service was done on time as well.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Madje, we're so glad to hear that your service advisor provided knowledgeable, professional, and friendly service at Eastchester Chrysler Jeep Dodge Ram. We look forward to seeing you next time! Safe travels!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Customer friendly professional informative I wash happy

Reviewed by emo531mayJanuary 22, 2026

Customer friendly professional informative I wash happy with the price of service but but her persona and the repair people were spot on ..

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We love to hear it! Thanks for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your experience.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Eastchester Chrysler Jeep Dodge RAM

Eastchester serves Manhattan Manhattan Eastchester Queens Riverdale Yonkers and Westchester County Area. Our Chrysler Jeep Dodge and RAM dealership has a great selection of new Chrysler RAM Jeep and Dodge cars. If you're searching for a new car browse our inventory for the new Chrysler 300 Pacifica RAM 1500 or theDodge Charger Challenger Jeep Wrangler Unlimited Cherokee and Compass. If you would like to test drive any of these models come down to 4007 Boston Rd.

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