1044 N Canal St
Carlsbad, NM 88220
Sales Department
| Sun | Closed |
| Mon | 8:00am – 7:00pm |
| Tue | 8:00am – 7:00pm |
| Wed | 8:00am – 7:00pm |
| Thu | 8:00am – 7:00pm |
| Fri | 8:00am – 7:00pm |
| Sat | 8:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Carlsbad, NM that carry Dodge, Jeep, Chrysler, RAM
Showing the most recent reviews from Cars.com and DealerRater.
Submitted a request for info on minivan I saw on line.
Submitted a request for info on minivan I saw on line. Said someone would be getting back to me. I never heard from anyone so I called the dealership and ask for info. They found the van I was looking at. I told her that I was trading in my 2023 Chevrolet trailblazer on it. I gave her the mileage, payoff, Vin #, and sent pictures. I explained that I was from artesia and kept grandbabies everyday so I couldn't come up unless we could make a deal. I told her with my husband on disability we are on a fixed income so I gave her the monthly payment we couldn't go over. She said she would talk to someone and she if they could payoff my vehicle and hopefully have a little left to help get my payments where I needed. I realize it might have been a Long shot, but was hoping since it was a 2024 and had been online for 6 months, they could possibly work a deal. I ask her if she could just let me know what she found out. 2 days later she sent me an email apologizing for the delay but that they were closed on new years and she was still waiting on the numbers. I told her I totally understood how holidays were crazy and to just let me know what she found out. I emailed her again yesterday and ask if she had found out anything and still have not heard back. I was very disappointed. I know it doesn't take that many days to say yes or no on payments. People go in and buy cars everyday and it only takes a few hours. I would not have been upset if they couldn't get my payments where I needed, I would have just appreciated her letting me know that, so I could start looking somewhere else. I had explained that I was needing to get something bigger, fairly soon, due to growing family. I'm just assuming that since I never heard back, the answer was no, so I'll start looking elsewhere
Maximum rating = 5
Screw this place
Terrible. Bought a car in March of 22’. Touch screen didn’t turn on at all and DVD players didn’t work so they said they would fix it by the end of the week. 6 weeks later it finally gets done after numerous calls to them. But wait, it still doesn’t work! They were able to get the screen ON but the actual touch part still doesn’t work and they only fixed one of the tv screens. We told them about our issue and they have absolutely ghosted us! Literally will not return any of our calls or get back to us. We signed a contract saying they would fix it all. They are such a nightmare to work with. Beware. Will never work with them again
Maximum rating = 5
Ghosting customers is just odd
Absolutely horrid. I went and got financing for a car I was going to buy and they ghosted me! A car dealership ghosting customers?! Who does that?
Maximum rating = 5
At Tate Branch Auto Group to be loyal and committed to our customers is our number one priority. We know you have a long list of choices when it comes to purchasing or servicing your vehicle so we work hard to ensure that working with us is professional timely and straightforward. Our "shop now buy now" philosophy means that we won't hold you to any old ways of doing business. We're here to meet your needs so if you want to handle most your shopping online or if you want to come straight to the store we're here to help you do that! We also offer a lifetime powertrain warranty to all our customers with qualifying new and used vehicles!
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