Dodge, Jeep and Chrysler
New Car Dealership in Verona, NJ
Overall Rating
3/5
Read dealer reviews
If you're looking for a well-stocked inventory of new and pre-owned vehicles by Chrysler, Dodge and Jeep, you've come to the right place! At Decozen Chrysler Jeep Dodge, the qualified sales, service and financial staff members strive for 100% customer satisfaction. You should always leave our dealership satisfied with your experience. Stop by our location at 225 Bloomfield Ave. in Verona NJ and we'll take care of all your automotive needs!
Our certified mechanics know how to keep your new Dodge, Jeep or Chrysler fine tuned and safe. So if you are in Verona or the surrounding area, check out Decozen Chrysler Jeep Dodge Ram!
Decozen Chrysler Jeep Dodge Ram Reviews
Overall Rating
3/5
18 out of 39 people recommended this dealer
Don't waste your time or money here
Reviewed by Jeep Liberty
in Northern, New Jersey
December 29, 2020
Don't ever get service done here. They recommend repairs that are not needed, when you ask for the parts they can't show them to you and then when you check out they say they tested their work but your problem will still exist. You go in to complain and all of a sudden there is manager available. You call the corporate office and they can't even get a manager at the dealer to assist, but go into buy a car and their all managers trying to negotiate. You are foolish to even think about using this service department.
Pretty terrible
Reviewed by Steven and Roberto
in Verona NJ
April 18, 2019
They gave us a deal and when we came in to return the car they upped the monthly payment and said that was the deal. We returned the car anyway because we were tired of the back and forth and then they didn’t return the car to the finance company. We found out from the finance company who told us we still owned the car a month into our new lease. This was our third lease in a row but it’s our last. Maybe new management?? Not sure but spare youreself the grief!
Great experience and purchase
Reviewed by CLO3125
in Maplewood, NJ
September 12, 2017
I just purchased a Jeep Wrangler Unlimited from John Bowler. He and Carmine Lofaro (Finance) were great. This is a small dealership but they were not pushy or anxious to sell me. In fact, this was the first out of eight dealerships I visited. Came full circle and happy that I did. As you might expect, out of eight regional dealerships, some felt more like your stereotypical dealership than others. DeCozen and a couple of others were class acts. In retrospect, I realize that the initial deal DeCozen offered was aggressive to get my business. None of the other dealerships matched DeCozen's initial offer. Granted, there is no much financial wiggle room on Wranglers. But DeCozen didn't change their initial offer after I committed as I have experienced before. They delivered as promised and didn't try to take me out of the market prematurely. I love the vehicle. Would highly recommend visiting DeCozen if you are in the market.
