809 Missouri Ave
Saint Robert, MO 65584
Sales: 573-336-3000
Used Cars: 573-336-3000
Sales Department
| Sun | Closed |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:00pm |
| Tue | 8:00am – 5:00pm |
| Wed | 8:00am – 5:00pm |
| Thu | 8:00am – 5:00pm |
| Fri | 8:00am – 5:00pm |
| Sat | Closed |
See all dealerships near Saint Robert, MO that carry Dodge, Jeep, Chrysler, RAM
Showing the most recent reviews from Cars.com and DealerRater.
Totally clueless front desk.
Totally clueless front desk. Had an appt scheduled for 2 weeks. Took jeep at 7am and was not able to leave key due to no envelopes in the "early bird box" so had to have my wife leave work again to drop off key. I called 10 minutes after she dropped off the key to confirm what they are supposed to do to my jeep and ask about the cost of a transmission service and they could not find my key and assured me that noone has dropped off any keys. After several "hold ons" they found the key but could not tell me about simple costs for service such as a transmision change. Very leary of them doing any work at all to my vehicle if they cannot do the simple things.
Dealer Response
Thank you for your feedback. We understand your experience with us at Ed Morse Chrysler Dodge Jeep Ram St. Robert was frustrating, particularly regarding the handling of your key and the communication about your Jeep's service. We appreciate your concerns and would like to work towards a resolution. Please feel free to contact us directly so we can address your specific issues and ensure better service in the future. Your satisfaction is important to us, and we are committed to improving our processes. Sincerely, The Ed Morse CDJR Team
Maximum rating = 5
Totally clueless front desk.
Totally clueless front desk. Had an appt scheduled for 2 weeks. Took jeep at 7am and was not able to leave key due to no envelopes in the "early bird box" so had to have my wife leave work again to drop off key. I called 10 minutes after she dropped off the key to confirm what they are supposed to do to my jeep and ask about the cost of a transmission service and they could not find my key and assured me that noone has dropped off any keys. After several "hold ons" they found the key but could not tell me about simple costs for service such as a transmission change. Went back and got my keys, i was very leary of them doing any work at all to my vehicle if they cannot do the simple things.
Dealer Response
Thank you for sharing your experience with us. We understand your concerns regarding the handling of your Jeep and the challenges you faced with the front desk communication. We strive to maintain high standards of service and appreciate your feedback as it helps us improve. We encourage you to contact Ed Morse Chrysler Dodge Jeep Ram St. Robert directly so we can address your concerns further and ensure a better experience in the future. Thank you for bringing this to our attention. Sincerely, The Ed Morse CDJR Team
Maximum rating = 5
Travis was amazing to work with.
Travis was amazing to work with. Very knowledgeable about all the vehicles and answered every question I had.
Dealer Response
Thank you for your kind words! We're thrilled to hear that Travis provided you with excellent service and was able to answer all your questions. At Ed Morse Chrysler Dodge Jeep Ram xx. Robert, we strive to ensure our customers have the best experience possible. We look forward to seeing you again soon! Sincerely, The Ed Morse CDJR Team
Maximum rating = 5
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