314 Main St.
Hopkins, MN 55343
Sales: 952-592-1567
Used Cars: 952-592-1231
Sales Department
| Sun | Closed |
| Mon | 10:00am – 8:00pm |
| Tue | 10:00am – 8:00pm |
| Wed | 10:00am – 8:00pm |
| Thu | 10:00am – 8:00pm |
| Fri | 10:00am – 6:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 3:00pm |
See all dealerships near Hopkins, MN that carry Dodge, Jeep, Chrysler, RAM
Overall Rating:
4.2 (out of 5)
85% recommend this dealer
2129 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Purchased a 25 Jeep Grand Cherokee L in December 2024.
Purchased a 25 Jeep Grand Cherokee L in December 2024. Have had to bring the vehicle in multiple times for service. First issue was related to sunroof leaking water. I was without my vehicle for almost 3 weeks, no rental or loaner provided. I was told that they just have to wait for an approved tech to do the warranty work. A few thousand miles later, I started getting a "Service Shifter" error message. I brought the vehicle back in again. This time, they provided a very basic loaner, nowhere near my vehicle's comfort or features. Once again, it took over 2 weeks to get my car back as a part had to be ordered and then was backordered. I never received a call with updates. When I called to see what the status was and was informed the part was on backorder, the service rep seemed bothered I was calling and stated, "well don't you have a rental"? The dealership had my vehicle for over 1 month out of the first 10 months I owned. Very disappointed with the lack of acknowledgment that these are issues a brand-new vehicle shouldn't have in the first place, but also in the lack of urgency and empathy for the situation and their inability to communicate why service/repairs are taking so long.
Dealer Response
Good Morning! We appreciate the feedback on your recent experience and would like to apologize for any miscommunication that occurred. Customer care is very important to us, and we would like to speak with you directly. Please contact our General Manager (Dan Reisch, 952-900-4795) at your convenience. We look forward to speaking with you soon.
Maximum rating = 5
The people were wonderful but it took over 2 hours to
The people were wonderful but it took over 2 hours to handle 2 recall issues and when I picked the car up they said they were missing a part. After they ordered it I could come back and get it serviced. Didn't they know they didn't have the part when I made the appointment?
Maximum rating = 5
Overall great experience.
Overall great experience. However, major issues and disappointing in after-sale financing (with Ally Auto), which doesn’t bode well for the dealerships reputation.
Dealer Response
That's great to hear! We're glad that Dan and Randy could make the purchasing process fast and easy. We look forward to working with you again soon!
Maximum rating = 5
You are in the driver’s seat at Walser Chrysler Jeep Dodge Ram with our transparent pricing on all new and preowned cars. Say goodbye to awkward hand-offs. Say hello to your dedicated consultant who will assist you throughout your buying experience. The moment you walk into Walser Chrysler Jeep Dodge Ram there is one driving factor that defines us: We are committed to providing you, our guest, with an elevated purchase experience when buying your next vehicle from us online or in the store. Our mission is to become your favorite car store by making car buying simple. This is the same momentum that has driven us since this company was founded by Jack Walser, and continues to this day under the leadership of Andrew Walser.
Find out what your used car is worth with our appraisal tool.