1001 mankowski rd
Gaylord, MI 49735

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Sales: 989-732-5991

Used Cars: 989-732-5991

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 12:00pm

Reviews of Snethkamp Chrysler Jeep Dodge Ram of Gaylord

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Bought a used vehicle, signed paperwork, went home,...

Reviewed by kathyJanuary 05, 2021

Bought a used vehicle, signed paperwork, went home, received a call from Finance person, telling me that the bank I went through wasnt giving me enough money. We need to go through a different bank, this was the end of October 2020. Early December Feeny sends me a text, they are sending a driver with the title, because they failed to have us sign it at the time of purchase. I called Feeny on December 31 asking where is this title. Promised will get back with me that day. It is now Jan. 5, 2021 still no call back and no title. Don't tell me there is a pandemic going on. My son purchased a used vehicle (different dealership) had his title 1 1/2 weeks after he signed papers. No excuse for this.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

I'm sorry to hear of this experience, Kathy, and appreciate you taking the time to bring it to my attention. I will be looking into the matter further and addressing your feedback with the appropriate parties. Please reach out to me directly, I'd like to help, Kris Martenson - Sales Manager - 989-732-5991

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Finance manager failed to do his job. Signed the wrong...

Reviewed by TaraJune 04, 2020

Finance manager failed to do his job. Signed the wrong paperwork and had to come back in. Today I find out two weeks later my loan doesn’t exist because he still didn’t submit my income verification or proof of employment. He also failed to review any of the paperwork with me prior to signing and did not have it ready when for my appointment and resulted in me having to wait an hour and a half. Do yourself a favor and go elsewhere.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Trying to purchase a Vehicle

Reviewed by Smile123March 13, 2018

I went to Feeny's trying to purchase a vehicle. Spoke to a sales person who I thought was interested in helping. The sales person never followed through. I am not sure if it was because I was female?? He really did not give me the help or the time of day. I would not recommend this dealership.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair 1

Friendliness 2

Pricing N/A

Maximum rating = 5

About Snethkamp Chrysler Jeep Dodge Ram of Gaylord

Have you been looking for your next car truck SUV or crossover? Then you've come to the right place! Our auto dealership located in Gaylord serves customers from all over Michigan. We have a huge variety of models from Chrysler Dodge Jeep and Ram. From a family sedan or versatile SUV to a rugged pickup or sporty coupe we've got the new or used car you want. Our team is here for you. We can walk you through every part of the car buying process from figuring out whether a loan or lease is the right choice for you to taking care of your favorite vehicle in our service center.

Ready to buy? Get a price quote before visiting the dealership.

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