Dodge, Jeep and Chrysler
New Car Dealership in Medford, MA
Overall Rating
4.5/5
Read dealer reviews
At Grava Chrysler-Jeep & Dodge in Medford, we are a family-owned and operated Five Star Dealership and we know today's vehicles! Better yet, we know satisfying customers with competitive pricing, combined with a "state of the art" 19-bay, "quick appointment", Service Department and Collision Center, brings satisfied customers back again and again. Stop in today and allow us to demonstrate our commitment to excellence. Your perfect car, truck, SUV or minivan is just around the corner. Just north of Boston in historic Medford Square, We look forward to satisfying all your needs and to make purchasing a vehicle a pleasurable experience.
And for service for your new Dodge, Jeep or Chrysler, Grava Chrysler Jeep Dodge RAM is the place to go in Medford. Grava Chrysler Jeep Dodge RAM has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!
Grava Chrysler Jeep Dodge RAM Reviews
Overall Rating
4.5/5
35 out of 40 people recommended this dealer
Overall Facilities:
3.7/5
DO NOT USE THIS COMPANY.
Reviewed by Naomi
in Massachusetts
November 12, 2019
Just in case you do not read this review to the end - there are other dealerships in Lynnfield, Braintree and Boston. DO NOT USE THIS COMPANY!
The first issue was that they took my car in for a week, and it was returned to me with the same problem. I then took it back and they kept the car for over a month. Yes, why does it take so long to resolve a problem??? I had a newborn child at the time and this was such an inconvenience.
Before I left Grava they said that they would hire a car for the inconvenience. They contacted Enterprise and arranged the car hire. I was told by Grava that the cost would be covered so I was of course shocked when Enterprise sent me a bill for $800 plus and Grava simply refused to pay it. Stating that they would only cover 10 days. They did not state this at the time when they arranged the car for me and they made no efforts to resolve the problem. I was dealing with someone called Joe at the time, who simply just ignored my calls until I had to actually visit their offices and they still refused to pay. I have spoken to numerous people in the company and no one is willing to cover the cost.
As a female it is always hard to find a car dealership or mechanic that you can trust. I have never received such poor service. I am still paying of the $800 but they simply do not care. Take my advice and go to somewhere who will value your time, money and business. THIS COMPANY IS UNRELIABLE AND DISHONEST.
Worst Service
Reviewed by Joe
in Medford, MA
August 25, 2019
Had many issues with my town and country and every time I brought it in it was one thing after another with them and cost me a fortune and when under warranty they would say with in factory specifications but I would be back in the next month for same thing and it was the same over and over till warranty ran out then it was well it is going to cost you $$$ to fix it and never really fixed the issues.
I will be buying a Chevy next week.
Great Sales experience
Reviewed by CM
in Wakefield, MA
January 25, 2018
I have been buying cars from Grava for over 20 years. Frank runs a great department and always gives me the best deal possible. Shop around and you will see that they give you no hassles and a great price. My new jeep compass is awesome and Mike L. met all my needs, especially financially.
