103 Frederick Road
Thurmont, MD 21788
Sales Department
| Sun | Closed |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 7:30pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:30pm |
| Tue | 7:00am – 7:30pm |
| Wed | 7:00am – 7:30pm |
| Thu | 7:00am – 7:30pm |
| Fri | 7:00am – 7:30pm |
| Sat | 7:30am – 6:00pm |
See all dealerships near Thurmont, MD that carry Dodge, Jeep, Chrysler, RAM
Overall Rating:
4.5 (out of 5)
94% recommend this dealer
230 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Went to Criswell CDJR in hopes of trading my Hyundai in
Went to Criswell CDJR in hopes of trading my Hyundai in for a new Dart! The entire team went above and beyond to assist and make our purchase hassle and stress free! Caroline is very knowledgeable and helped us with all the technical details of this highy sophisticated PHEV. Bill Devine, sales manager, took time to explain the transaction in great detail. We did not feel pressured at all. Jeff Duncan, Finance Manager, reviewed all of our options and was great in helping us make the decision to lease! And even though it was a busy Saturday, Doug Martin, General Manager, took time to come and greet us and thank us for our business! I HIGHLY recommend Criswell CDJR if you want to be treated with respect and feel valued as a customer!
Dealer Response
Our friendly and professional team is dedicated to delivering a fantastic car buying event, and it's wonderful to know we exceeded your expectations. Thanks again for choosing Criswell of Thurmont and taking the time to share this great review.
Maximum rating = 5
Anthony assisted us on buying a new car recently.
Anthony assisted us on buying a new car recently. He wasn't our salesman but since we purchased a new car and a used car, he assisted us with the new car process. He was very nice and professional! He was extremely knowledgeable of the new car and process needed to get us out the door fast. If you're in the market for new car, I highly recommend Anthony
Dealer Response
Thank you for choosing Criswell of Thurmont and taking the time to highlight the efforts of our staff. We value the opportunity to work with you and are happy to see you were pleased with your overall experience. Don't hesitate to reach out if we can be of assistance with any of your future automotive needs.
Maximum rating = 5
They do not care about the customer just making money and
They do not care about the customer just making money and moving product. not very responsive either.
Dealer Response
We strive to provide a positive experience and it's disappointing to see this was not the case for you. We apologize that your experience was anything less than positive and hope you'll consider giving us another chance to work with you in the future to offer a better interaction.
Maximum rating = 5
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