12430 Auto Dr
Clarksville, MD 21029

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Sales: 855-529-4764

Used Cars: 855-530-3895

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 4:00pm

Reviews of Ourisman Chrysler Dodge Jeep Ram - Curbside pickup and home delivery available

Overall Rating:

4.4 (out of 5)

92% recommend this dealer

1237 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Avoid Ourisman CDJR Clarksville I received a signed

Reviewed by Jau from Rockville, MDSeptember 29, 2025

Avoid Ourisman CDJR Clarksville I received a signed purchase order from Ourisman Chrysler Dodge Jeep Ram of Clarksville for a 2022 BMW X3 at $31,279 and secured bank financing. I arrived with check in hand to complete the deal, but after more than two hours at the store with my fiancée and elderly father, I was told I had to pay $600 more for tags and title. When I questioned it, the sales manager claimed a “new Maryland law” required the fee, which I later confirmed is not true. This was an illegal post-contract price increase and a misrepresentation of Maryland law. The next day they texted me that they would honor the original price, but the experience had already wasted hours of my time and destroyed my trust in the dealership. I am filing complaints with the Maryland Attorney General, Maryland MVA, FTC, and BBB.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

I understand how important trust is in these transactions, and it’s concerning to hear about the issues you faced regarding the pricing and communication. Your feedback is invaluable, and I we will work to make it a better situation going forward

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Avoid Ourisman CDJR Clarksville I received a signed

Reviewed by jayhybridSeptember 29, 2025

Avoid Ourisman CDJR Clarksville I received a signed purchase order from Ourisman Chrysler Dodge Jeep Ram of Clarksville for a 2022 BMW X3 at $31,279 and secured bank financing. I arrived with check in hand to complete the deal, but after more than two hours at the store with my fiancée and elderly father, I was told I had to pay $600 more for tags and title. When I questioned it, the sales manager claimed a “new Maryland law” required the fee, which I later confirmed is not true. This was an illegal post-contract price increase and a misrepresentation of Maryland law. The next day they texted me that they would honor the original price, but the experience had already wasted hours of my time and destroyed my trust in the dealership. I am filing complaints with the Maryland Attorney General, Maryland MVA, FTC, and BBB.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

I understand how important trust is in these transactions, and it’s concerning to hear about the issues you faced regarding the pricing and communication. Your feedback is invaluable, and I we will work to make it a better situation going forward

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I bought a truck and made it an hour down the road they

Reviewed by SloansbudSeptember 12, 2025

I bought a truck and made it an hour down the road they don’t care that it’s broke down didn’t offer a rental, tow, or buy back I’m stuck with this lemon nobody answers the phone or will call you back after the vehicle is bought their attitude is xxxx on ya

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Zack, I sincerely apologize for the frustrating experience you've had with your truck purchase and the lack of support from our team. Your concerns are important to us, and I understand how disappointing this situation must be. I understand Kunta reached out and asked for a time to get in touch but you were not able to connect. He will be reaching out once again please feel free to email him at Kunta@ourismancars.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ourisman Chrysler Dodge Jeep Ram - Curbside pickup and home delivery available

Welcome to Ourisman Chrysler Dodge Jeep & Ram Located in the heart of the Baltimore and Washington corridor.
Ourisman showcases the most popular SUV on the planet the beautiful Jeep Grand Cherokee and the rugged Wrangler. Featured for Dodge are the sporty and powerful Dodge Charger and Challenger as well as the family-friendly Dodge Journey. When it comes to mid-size and luxury sedans Ourisman dares you to compare the Chrysler 200 to the Toyota Camry or the Chrysler 300 to any luxury sedan. If it's a minivan you need Ourisman has America's two favorites; the Chrysler Town & Country and Dodge Grand Caravan.

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