Dodge, Jeep and Chrysler
New Car Dealership in Bowie, MD
Overall Rating
4.4/5
Read dealer reviews
At the foundation of Ourisman Chrysler Dodge Jeep Ram is a desire to bring drivers in the greater Bowie area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Chrysler, Dodge, Jeep and RAM models and mint-condition used cars. Committed to doing business the right way, YOUR way!!
Ourisman Chrysler Dodge Jeep Ram of Bowie - Curbside Pick Up and Home Delivery Available also has a service department if you need ongoing support with your new Dodge or Jeep, Ourisman Chrysler Dodge Jeep Ram of Bowie - Curbside Pick Up and Home Delivery Available has Dodge-trained mechanics and uses the highest quality parts. If you are in Bowie, Ourisman Chrysler Dodge Jeep Ram of Bowie - Curbside Pick Up and Home Delivery Available should be your dealership!
Ourisman Chrysler Dodge Jeep Ram of Bowie - Curbside Pick Up and Home Delivery Available Reviews
Overall Rating
4.4/5
103 out of 118 people recommended this dealer
Overall Facilities:
3.8/5
Only in person?
Reviewed by Mike
in Jeff, Indiana
November 20, 2020
I inquired about this vehicle. The advertisement said home shipping was available. After speaking with a sales rep he told me that they don't do business online nor ship vehicles. Needless to say I was confused and a bit frustrated. We spoke a little more and he asked why I choose their dealership/ car instead of one of the local ones I could give my business to and buy a car from one of the hundreds of other dealer ships between MD and IN. I informed him that I was using Cars.com to find a vehicle and that's why I inquired about it. He seemed to not understand internet sales. After I explained that I was using cars.com he said that fraud was the problem with online purchases and that it was the owners policy to not sell online... It felt like he was trying to say I was attempting to defraud them because I was trying to make a purchase from Indiana....
Blatant descrimiantion against women
Reviewed by AngelP
in Baltimore, Maryland
November 14, 2020
My husband and I met with Nader on Tuesday evening to look at a 2018 Suburban. When we decided that we did want to purchase the vehicle we met with him and another gentleman. It was extremely clear from the start that neither wanted to deal with me, they wanted to speak to my husband only. Unfortunately, I handle these items for us personally and for our businesses. When I asked technical questions they were very dismissive and spoke to me like I was a child. I have run an automotive business for over 20 years and know what questions I would like answered when purchasing a vehicle.
I offered to leave a deposit of whatever was needed to secure the vehicle since I already had secured funding from Navy Federal Credit Union. I was told that was not allowed so we agreed that I would pick up the check at the bank the following day and come back to pick up the vehicle, not realizing it was Veteran's Day and the banks were closed.
Nader started texting my husband at 8am on Wednesday and during the course of the day sent him over 15 text messages telling him that he needed to come in because he had come in on his day off for us. This was after we informed him that our hands were tied because of the Holiday. The next morning I contacted Nader to let him know that we had to pick up the check and inquired how they would like it made out. My husband's business partner is the one who got the personal loan form NFCU and was unfortunately stuck in Florida and could not come personally so I spoke to the General Manger who agreed to handle the transaction via FaceTime as long as he could verify Mr. Donohue's identity. I explained that I would have a copy of his passport, his driver's license and his Government DoD CAC Card. That was agreed to be acceptable. I again offered to come out and give whatever deposit was necessary to hold the vehicle until the following day when the money arrived at my business and it was declined. We agreed that I would be out at 10am on Friday morning.
During this entire time I was aggressively pushed to switch to in house financing. At one point I was even told that they could not sell it to me unless I did that. Almost every time I spoke to someone I was told that I HAD to use in house financing and that it "would be better for me."
Nader sent myself and my husband a text message at 11PM telling us it was sold right before that. He also told us how he came in on his day off to sell us the vehicle and we should of switched to in house financing.
This morning my husband spoke to Buster at the Chevrolet location and a salesperson at the Bowie location who both assured him that the vehicle was still available and he could come drive it anytime.
Between the excessive text messages from Nader at all hours and the blatant disrespect from him and the sales manager it certainly seems that your staff does not like doing business with women. They had no problem selling the vehicle to my husband, even today AFTER we were told it was already sold. Between the three of us there is at least 1 to 2 vehicles purchased a year. There are new vehicles regularly purchased from your Lexus store. I cannot see any of that continuing with your company. I cannot believe that in 2020 there are still businesses that obviously think that a woman is not capable of handling business transactions and blatantly make that clear at every turn
Sales and Service
Reviewed by Jay
in Bowie, Maryland
September 30, 2016
Friendly, knowledgeable sales and finance staff. Facility was clean, comfortable and hospitable. The overall transaction was very smooth and seamless.
