124 N Point Blvd
Baltimore, MD 21224
Sales: 877-279-0401
Used Cars: 888-362-7810
Sales Department
| Sun | Closed |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 7:00am – 4:00pm |
See all dealerships near Baltimore, MD that carry Dodge, Jeep, Chrysler, RAM
Overall Rating:
4.3 (out of 5)
88% recommend this dealer
304 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I received a text from Dasia Morrison Friday morning
I received a text from Dasia Morrison Friday morning about bringing my Compass in for a trade in. At the time I was in the middle of refinancing my monthly payment but I thought what the heck? I can’t lose either way. I made my way down, greeted as always when I walk into the place (thank you Kathy for getting the process started). Met Dasia Morrison and with her help along with Howie the sales manager and Umar we took a crack at the best option I could walk out with. It was a long day but they didn’t give up on me. I ended up with a 2025 Jeep Wrangler, a vehicle I’ve always wanted. I will be back to this same dealership again in the future and god willing the same people will be there. Thank you Team Ourisman! You guys Rock! Also thank you Maria with giving me the lesson in wrangler culture, I don’t know if I can warm up to the rubber ducks but the peace sign I can do. Thanks again guys/gals
Dealer Response
Thank you so much for your awesome review! We’re thrilled to hear that Dasia, Howie, Umar, Kathy, and Maria all came together to help you drive off in your dream ride! It means a lot to us that you felt supported every step of the way, and we’re glad you gave us the chance to find the best option for you. We love hearing that you're warming up to Wrangler culture! We can’t wait to welcome you back in the future. Until then, enjoy every mile in your new Wrangler, and thanks again for being part of the Ourisman family. You rock too!
Maximum rating = 5
I found a jeep i wanted to purchase and sent a email
I found a jeep i wanted to purchase and sent a email requesting the best price and any and all fees. Victoria and I kept emailing back and forth for two days. She kept asking for more personal info and wanted me to come in. I explained it was about 2 1/4 hour drive each way. I requested the pricing again and they told me they will not provide the pricing info. I didn't understand during the pandemic people could only buy cars online. Not a dealer I would buy a car from.
Dealer Response
Hi Rex, this is disappointing that we were not able to meet your expectations. If you would like to follow up with our management, you can reach out to our GM, Ermias Kassaye, at ermias@ourismancars.com or reach out to CDJRDFeedback@ourismancars.com.
Maximum rating = 5
I had a problem with a vehicle that I purchased recently
I had a problem with a vehicle that I purchased recently and it wasn't getting resolved in what I considered a timely manner so I was given the option of getting another vehicle without much additional cost, thanks guys for making me whole, great staff!!
Maximum rating = 5
Welcome! We are so glad to have you visit us. Here at Ourisman CDJR of Baltimore we are creating a higher standard of quality inventory and customer satisfaction. By having an ample amount of different vehicle options finding the best one to fit your needs and wants will be a smooth ride. As always we look forward to working with you. Let us know if you have any questions or concerns we are here for you.
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