124 N Point Blvd
Baltimore, MD 21224

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Sales: 877-279-0401

Used Cars: 888-362-7810

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 4:00pm

Reviews of Ourisman Chrysler Dodge Jeep Ram of Baltimore

Overall Rating:

4.3 (out of 5)

88% recommend this dealer

304 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I received a text from Dasia Morrison Friday morning

Reviewed by skillet2187July 15, 2025

I received a text from Dasia Morrison Friday morning about bringing my Compass in for a trade in. At the time I was in the middle of refinancing my monthly payment but I thought what the heck? I can’t lose either way. I made my way down, greeted as always when I walk into the place (thank you Kathy for getting the process started). Met Dasia Morrison and with her help along with Howie the sales manager and Umar we took a crack at the best option I could walk out with. It was a long day but they didn’t give up on me. I ended up with a 2025 Jeep Wrangler, a vehicle I’ve always wanted. I will be back to this same dealership again in the future and god willing the same people will be there. Thank you Team Ourisman! You guys Rock! Also thank you Maria with giving me the lesson in wrangler culture, I don’t know if I can warm up to the rubber ducks but the peace sign I can do. Thanks again guys/gals

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for your awesome review! We’re thrilled to hear that Dasia, Howie, Umar, Kathy, and Maria all came together to help you drive off in your dream ride! It means a lot to us that you felt supported every step of the way, and we’re glad you gave us the chance to find the best option for you. We love hearing that you're warming up to Wrangler culture! We can’t wait to welcome you back in the future. Until then, enjoy every mile in your new Wrangler, and thanks again for being part of the Ourisman family. You rock too!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I found a jeep i wanted to purchase and sent a email

Reviewed by RexJuly 14, 2025

I found a jeep i wanted to purchase and sent a email requesting the best price and any and all fees. Victoria and I kept emailing back and forth for two days. She kept asking for more personal info and wanted me to come in. I explained it was about 2 1/4 hour drive each way. I requested the pricing again and they told me they will not provide the pricing info. I didn't understand during the pandemic people could only buy cars online. Not a dealer I would buy a car from.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Hi Rex, this is disappointing that we were not able to meet your expectations. If you would like to follow up with our management, you can reach out to our GM, Ermias Kassaye, at ermias@ourismancars.com or reach out to CDJRDFeedback@ourismancars.com.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

I had a problem with a vehicle that I purchased recently

Reviewed by emile.daley3June 27, 2025

I had a problem with a vehicle that I purchased recently and it wasn't getting resolved in what I considered a timely manner so I was given the option of getting another vehicle without much additional cost, thanks guys for making me whole, great staff!!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ourisman Chrysler Dodge Jeep Ram of Baltimore

Welcome! We are so glad to have you visit us. Here at Ourisman CDJR of Baltimore we are creating a higher standard of quality inventory and customer satisfaction. By having an ample amount of different vehicle options finding the best one to fit your needs and wants will be a smooth ride. As always we look forward to working with you. Let us know if you have any questions or concerns we are here for you.

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