David Taylor Chrysler Dodge Jeep Ram

I think the $589 Documentary Fee is really excessive and simply a Guaranteed PROFIT. How much are the clerks doing the documents paid? Closing became a hostile event when Joe Jackson did not seem to understand the word NO! His constant and excessive high pressure attempts to sell Extended Warranty (e.g. insurance) was unwanted and very unprofessional. I told him NO several times (estimate 10-12). I even specifically stated that I would Self Insure and felt that his rates were excessive. (?extortion?) He pulled out a stack of claimed repair orders to verify his claimed repair costs. Stack was thick enough to make a person wonder about brand reliability. I should have walked out - Wish I had. Only falling Temperature in Hades would allow my return.

The group did a great job. I called to set an appointment and it was immediately scheduled for the following day. They looked at my son’s vehicle, ran a diagnostic and reported that there were not any known issues found. The only reason that I gave 4 instead of 5 stars was for the cost. It was $171 just for the scan and reset. They were up front about costs though and very responsive. That is why I kept them at a 4.

The whole staff was great. My experience was quick, very relaxed and stress free. I would definitely recommend to anyone looking for a new vehicle.