1501 Gardiner Ln
Louisville, KY 40218

Get Directions

Sales: 502-953-0387

Used Cars: 502-953-0384

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Cross Chrysler Jeep Fiat

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

2077 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

I've bought this jeep a little under 2 months ago.

Reviewed by KO from Fort Lauderdale, FLNovember 13, 2025

I've bought this jeep a little under 2 months ago. The process of buying the jeep went ok. The reason I'm giving a 2 start review is because of the supposedly 180 point inspection they do on used jeeps as it was not done on the jeep I purchased. They had told me that it went through their 180-point inspection but that was not the case as the oil had not been changed as it showed in red with 0%. It was VERY minimal of an inspection they did as the only items mentioned on the inspection report was air cabin/wipers, tires checked and replaced 2, and checked brakes. THATS IT! Now, the check engine light is coming on as well as other warning lights. So I took it into the jeep dealership near me and am being told that the vehicle has low voltage, that a battery test was performed, and that both batteries need to be replaced BEFORE THEY CAN EVEN CONTINUE THE ASSESSMENT. If the dealership really did the inspection like they said they did then this is something they should have caught. It also did not say on my buyers guide to have it inspected by an independent mechanic before purchasing it as I ABSOLUTELY would have done that if I had known.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great people, best price nationwide warranty.

Reviewed by Omargc94November 12, 2025

Great people, best price nationwide warranty. If you are in the market for a New Jeep or any used vehicle I highly recommend them, Mason and Shawn helped us on this beautiful Gladiator High Tide, Thank you guys! We are Very happy with our purchased. Also want to thanks Mark and James in the business office for all your support.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Second Jeep purchased from Cross in the past 3 years,

Reviewed by sean.w.dietzelNovember 10, 2025

Second Jeep purchased from Cross in the past 3 years, worked with BJ both times, highly recommend

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Cross Chrysler Jeep Fiat

At Cross Chrysler Jeep we know that value selection and 5-star service both before and after the sale are what have made us the dealer in the Louisville area to shop for a new or pre-owned Chrysler or Jeep. Conveniently located just off the Watterson Expressway at 1501 Gardiner Lane Louisville KY as a full service Chrysler Jeep Dealer we not only offer new Chryslers and Jeeps but also sell pre-owned vehicles of all makes and models provide financing and have a full service facility including paint and body repairs and a parts department offering Chrysler and Jeep OEM replacement parts and accessories.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top