Olathe Dodge Chrysler Jeep RAM in Olathe including address, phone, dealer reviews, directions, a map, inventory and more

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15500 W 117th St
Olathe, KS 66062

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Sales: 866-414-3729

Used Cars: 866-611-6271

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:30pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Olathe Dodge Chrysler Jeep RAM

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

4566 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Horrible wait time.

Reviewed by KansasgritterJuly 23, 2022

Horrible wait time. And they really don't take care of the customer. A week job turned into over a month. The car was just sitting there in the element not getting worked on. The part they where waiting on was 40 minutes away. Then when they get the part. They say there are extra customers ahead of us (oil change is they money maker). Again 5 different times they chanithe pick up date when my car will be ready. They never all to give you updates. They don't even answer when you call them. Avoid Olathe Dodge Chrysler Jeep. Any dealership is better than this. They literally do not care about the customer. Wouldn't even give a loaner car after not havoa vehicle for a month. And to top it off. There is a scratch on the front bumper pasager side that was not there. Again they do not care. Bo do wormed. Don't let the polite and smiles fool you when it comes to the service department.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We regret to hear that your experience wasn't up to our usual standards and want to help resolve this situation to the best of our abilities. We never intended to upset you and hope we can have the chance to improve your opinion of our team. Please reach out so we can discuss this with you. Thank you, Jacob Todd - Service Manager - 9137803700

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Horrible Customer Service

Reviewed by Michael Williams from Kansas City, KS July 22, 2022

Horrible wait time. And they really don't take care of the customer. A week job turned into over a month. The car was just sitting there in the element not getting worked on. The part they where waiting on was 40 minutes away. Then when they get the part. They say there are extra customers ahead of us (oil change is they money maker). Again 5 different times they chanithe pick up date when my car will be ready. They never all to give you updates. They don't even answer when you call them. Avoid Olathe Dodge Chrysler Jeep. Any dealership is better than this. They literally do not care about the customer. Wouldn't even give a loaner car after not havoa vehicle for a month. And to top it off. There is a scratch on the front bumper pasager side that was not there. Again they do not care. Bo do wormed. Don't let the polite and smiles fool you when it comes to the service department.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for reaching out, Michael. We're sorry that your experience has been less than satisfactory and will make sure this feedback is addressed with our team so that we can take steps to improve. If you'd like to speak with us in greater detail, please feel free to contact me directly, Thanks again, Jacob Todd - Service Manager - 9137803700

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Mike was very easy to work with.

Reviewed by BrymuellerJuly 22, 2022

Mike was very easy to work with. I arranged purchase from my home in Iowa. Most paperwork was ready to go when I arrived. Dealer was easy to work with. No pricing games or trying to change trade offers on arrival. Would recommend to anyone seeking a new Chrysler family branded vehicle.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for sharing your experience! We appreciate you trusting Olathe Dodge Chrysler Jeep Ram with your business and are happy to hear Mike made the experience a smooth one for you. Enjoy your new vehicle and please don't hesitate to reach out if we can be of service again in the future!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Olathe Dodge Chrysler Jeep RAM

Here at Olathe Dodge Chrysler Jeep Ram our service and reputation defines who we are as a dealer. Our goal is to reach our community and be able to offer quality service for everyone. With more than 1000 vehicles on 17 acres we have the largest inventory in Kansas. Our Express Lane offers appointment free oil changes. We have the Midwest's largest service center to take care of any problem big or small. We have a staff of friendly individuals dedicated to customer satisfaction. We look forward to working with and respecting YOU the customer! We are located at 15500 W 117th St Olathe KS 66062.

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