Bettenhausen Chrysler Dodge Jeep RAM

Great people to work with and always helpful during the sales process. They make you feel important.

I want to recognize the team at Bettenhausen, Tinley Park, for how they ultimately handled a complex service issue with my Jeep Grand Cherokee L. The situation involved a challenging diagnostic process that required coordination with corporate engineering and took longer than expected. What truly stood out, however, was how dealership leadership stepped in, took the time to fully review the situation, listened to my concerns, and ensured the matter was resolved fairly and professionally. Danny and the management team demonstrated a high level of accountability and customer focus. Communication was clear, the issue was prioritized, and the team followed through on everything we discussed. In the end, the vehicle was properly addressed and the experience was handled the right way. Delays & unforeseen issues can happen in any service environment; what matters is how a business responds. Bettenhausen showed integrity, ownership, and a genuine commitment to doing the right thing, which is what earns trust and long-term loyalty. I would confidently recommend their service department and would not hesitate to return.

I went in for oil change and they took me in right away and let me know about air filters needing to be changed soon. Also didn't have to wait long and nice people to help you.