510 East Norris Drive
Ottawa, IL 61350

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Sales: 855-219-3490

Used Cars: 855-220-7614

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 4:30pm
Tue 7:30am – 4:30pm
Wed 7:30am – 4:30pm
Thu 7:30am – 4:30pm
Fri 7:30am – 4:30pm
Sat Closed

Reviews of Ottawa Chrysler Dodge Jeep Ram

Overall Rating:

4.9 (out of 5)

89% recommend this dealer

37 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I just had the smoothest buying experience ever.

Reviewed by Moriah from Princeton, ILJanuary 24, 2026

I just had the smoothest buying experience ever. Our salesman, Dylan was the absolute best! We took a test drive, and he did not pressure me on the test drive asking about my trade-in, how much I wanted to spend, or what I wanted my payment to be. He matched my excitement about all of the cool features my new Mazda CX-50 came with, and I felt comfortable doing business with him. We talked numbers and they gave me a great deal and did not pressure me at all. In fact, I left Ottawa Mazda with a printed offer and an amazing trade in offer. I crunched numbers and looked for a better price within a 100 mile radius. No other dealership could beat the price they gave me on a CX-50. So I came back later that same day and bought a new Mazda CX-50. We will be back soon and will ask for Dylan again. Thank you Ottawa Mazda and Dylan. You earned my highest recommendation.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Frank is absolutely the only person my family will

Reviewed by Boss lady August 20, 2025

Frank is absolutely the only person my family will purchase a car from. Outgoing friendly and caring. Treats us as if we are his own family.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for sharing this wonderful review. We’re thrilled to hear that Frank has consistently provided the kind of experience that makes you and your family feel right at home. He truly cares about his customers, and it’s clear that his dedication shines through. We’re grateful for your trust and loyalty, and we look forward to continuing to serve you and your family for many years to come.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

First class service attention to detail and treating

Reviewed by TheobsessionZBoothAugust 18, 2025

First class service attention to detail and treating customers well. Very happy. Have bought 6 units from Frank between 2 stores in the Bill Walsh organization.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your incredible loyalty. We’re thrilled to hear Frank has provided first-class service time and again. 6 vehicles and counting is an amazing milestone, and we’re grateful to have earned your trust with the Bill Walsh organization. We look forward to serving you for many more years to come.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ottawa Chrysler Dodge Jeep Ram

When you come to our Ottawa dealership, you will discover that we offer more than just inventory, service, and financing for Chrysler, Dodge, Jeep and Ram models. Ottawa Chrysler Dodge Jeep Ram is committed to exceptional customer service and creating lifelong connections with drivers in the Ottawa area. We serve Morris IL, Princeton IL, Plano IL, Yorkville IL, Sandwich IL, and beyond by meeting your automotive needs and viewing each customer from Morris IL, Princeton IL, Plano IL, Yorkville IL and Sandwich IL as part of our extended community.

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