11300 W US HWY 20
Galena, IL 61036
Sales: 815-402-2032
Used Cars: 815-402-2031
Sales Department
| Sun | Closed |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 9:00am – 3:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:00pm |
| Tue | 7:30am – 5:00pm |
| Wed | 7:30am – 5:00pm |
| Thu | 7:30am – 5:00pm |
| Fri | 7:30am – 5:00pm |
| Sat | Closed |
See all dealerships near Galena, IL that carry Dodge, Jeep, Chrysler, RAM
Overall Rating:
1.8 (out of 5)
47% recommend this dealer
60 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Great selection of Ram 2500's, made the drive in and was
Great selection of Ram 2500's, made the drive in and was greeted by Aidan. They had about 20 of these trucks in stock and ended up leaving with a completely different truck than I drove in for. Financing with Alex with quick, and easy, not like last time! Will be back when my wife need's a new Jeep!
Maximum rating = 5
My son bought a vehicle from them a couple of years
My son bought a vehicle from them a couple of years ago. He sold it this year in August and has been trying to get the money back for the GAP insurance. After never hearing back from the dealer to cancel the GAP coverage, we contacted the GAP company directly to get the coverage cancelled. The insurance company cancelled the policy and sent the money to the dealership. We called the GAP company again and they confirmed that the money had been paid out. It's been over a month and we have called several times and every time we call we get transferred to voice mail, and NEVER a callback. The one time we did get in contact with someone at the dealership, we were told that they would look into it, and then promptly proceeded to ignore all further emails and calls from us. Update: 4 weeks after writing this review,we got hold of the amanger and asked where the GAP refund was, which we were told a check had been made and sent out to us (which we never received). He asked us to take down this review, which we replied we would when we had the refund. He told us that he would cancel the original check and send out a new one and confirmed our address. It has been 3 weeks since that interaction and we still have yet to receive the check in the mail. I contacted the manager today (12/23/25). And was told that the finance personnel were gone for the holiday. All I get are excuses every time. Do not trust this dealership.
Maximum rating = 5
Edited 2 weeks ago My son bought a vehicle from
Edited 2 weeks ago My son bought a vehicle from them a couple of years ago. He sold it this year in August and has been trying to get the money back for the GAP insurance. After never hearing back from the dealer to cancel the GAP coverage, we contacted the GAP company directly to get the coverage cancelled. The insurance company cancelled the policy and sent the money to the dealership. We called the GAP company again and they confirmed that the money had been paid out. It's been over a month and we have called several times and every time we call we get transferred to voice mail, and NEVER a callback. The one time we did get in contact with someone at the dealership, we were told that they would look into it, and then promptly proceeded to ignore all further emails and calls from us. Update: 4 weeks after writing this review,we got hold of the amanger and asked where the GAP refund was, which we were told a check had been made and sent out to us (which we never received). He asked us to take down this review, which we replied we would when we had the refund. He told us that he would cancel the original check and send out a new one and confirmed our address. It has been 3 weeks since that interaction and we still have yet to receive the check in the mail. I contacted the manager today (12/23/25). And was told that the finance personnel were gone for the holiday. All I get are excuses every time. Do not trust this dealership.
Maximum rating = 5
Galena Chrysler year after year has proven to be the area's top Chrysler Dodge and Jeep dealership thanks to our loyal customer following and relying on the high standards our dealership has built its name on.
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