333 S Broadway
Cortez, CO 81321

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Reviews of Tru West Auto Center

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Sale person Calib (Roger) was very polite and work with

Reviewed by Mazzo from Shiprock August 28, 2024

Sale person Calib (Roger) was very polite and work with us on what we wanted to purchase. We did not feel pressured on getting a vehicle. If I need anything or another vehicle Calib would be the person I would want to work with. Thank you for our new vehicle. Keep up the nice work.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Worst place for your car

Reviewed by Tom from Az August 14, 2023

I was traveling thru Utah, I had an accident, that results two my front tires was damaged, and one rim bender. I towed my car to Cortez Dodge dealership. I own Dodge Durango. Was early Saturday, so I wait till 10am to go to dealership and ask for help. I hear that service is closed on Saturday. I explain that I’m from Phoenix and it’s an emergency. Nobody cares. I replace one tire with my spare, and asked if they can sell me one spare, or help anyway. They not even ask me if I want a bottle of water, watching me thru windows, when I replaced my tires myself. Not even offer any help. -10 stars if possible. Lazy people with no intention to help. I’ll share that message on all social media! Tire Max shop from Cortez help all the way. So if you need help I suggest to go to them instead this dealership.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Beware

Reviewed by Ryan carver from Cortez , coAugust 09, 2020

took my car in 6/16/2020 the last time I will go back there. For 2 years I took my car in several times a year something was not right, each time they said nothings wrong. I looked up reviews for reliable dealers and scheduled appointment for maintenance I knew it needed they went above and beyond and fixed my 2 year old problem in a few hours beware of these kind of business in small towns The service I got was uhh ok hurry up bye call u when it’s done before I could even finish explaining what Nedone.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

About Tru West Auto Center

Buying a new vehicle is a big decision which is why the staff at New Country Auto Center & Southwest Auto Center takes every measure to make the entire process as hassle-free and easy as possible. We are extremely excited to share with you that New Country Auto Center located at 333 South Broadway in Cortez not only carry their full lines of NEW Dodges Chryslers Jeeps and Ram Trucks they've got an impressive lineup of ALL makes and models of PREOWNED vehicles!

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