3151 U.S. 50
Canon City, CO 81212
Sales: 888-608-3077
Used Cars: 888-608-3077
Sales Department
| Sun | Closed |
| Mon | 8:00am – 7:00pm |
| Tue | 8:00am – 7:00pm |
| Wed | 8:00am – 7:00pm |
| Thu | 8:00am – 7:00pm |
| Fri | 8:00am – 7:00pm |
| Sat | 8:00am – 6:00pm |
See all dealerships near Canon City, CO that carry Dodge, Jeep, Chrysler, RAM
Overall Rating:
4.3 (out of 5)
93% recommend this dealer
388 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I didn't want to leave this negative review, but this
I didn't want to leave this negative review, but this dealership has left me with no other option. I brought my 2022 Jeep Wrangler in early November for a third engine leak. It ended up needing a full engine replacement, which I understand can happen. What I don’t accept is how the dealership handled it. My Jeep sat at the dealership for weeks with no proactive communication. I had to initiate nearly every update call. I was repeatedly told my replacement engine had not yet shipped or been delivered, only to later learn the engine was actually delivered December 3rd, a week earlier than I was led to believe. A radio malfunction was reported before the warranty expired and every time the Jeep was in service. The dealership refused to note it on the repair order because they “didn’t work on it that visit,” which leaves me unprotected if they later claim it was never reported. I was told, "it's now hearsay" by a service department member. When I asked about a loud turbo noise in October, I was told “unfortunately, they all sound like that.” After the engine replacement, I was informed the turbo actually needed to be replaced, proving the initial concern wasn’t taken seriously and the diagnosis missed. I'm now stuck trying to obtain rental reimbursement from Stellantis after relying on a rental vehicle for more than a month, and the dealership has not meaningfully assisted with escalation or communication. While the mechanical repair ultimately got done, the lack of honesty, follow-through, and basic customer service has made this the most difficult service experience I’ve ever had. I wish I had read detailed reviews before trusting this shop, hopefully this saves someone else from the same experience.
Dealer Response
Hello, we are disappointed to learn of your experience here at AutoNation Chrysler Dodge Jeep Ram Canon City, but will take this opportunity to improve. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (719) 627-8958 to discuss what we can do to help.
Maximum rating = 5
This dealership is absolutely the most disgusting
This dealership is absolutely the most disgusting dealership there is in Colorado. I have tried it over and over buying a vehicle from this dealership only to be belittled and lied to from the salesman.
Dealer Response
Hi Daniel, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep Ram Canon City. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (719) 627-8958 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Maximum rating = 5
So far, NO complaints-with service and sales departments.
So far, NO complaints-with service and sales departments. Service department has been very attentive to my needs.
Dealer Response
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Maximum rating = 5
Find out what your used car is worth with our appraisal tool.