Stoneridge Dodge Chrysler Jeep RAM

Avoid like the plague! Purchased a 2022 KIA Carnival SX. Folks here don't even bother to show you the refreshment area or restrooms. Might as well walk into your local Target, folks. At least then you'll know where the Starbucks and toilets are located. Gianni, the salesman, opened with how Stoneridge "prides itself in transparency and being honest with the customer". Couldn't be further from the truth. At the very end of the transaction, car came with only ONE key fob, and the fob they give me doesn't even have the physical key (see photos). Then goes on to tell me that they can get me in touch with someone to make a second fob at a certain price - money grab much? Transparency is "Hey by the way, we only have one fob and it doesn't have the key. I hope thats not a deal breaker, but we really want your business, so we'll figure something out to make it worth it". Waiting for the sale to go through just to reveal that information at the end. Quite spineless if you ask me. If he didn't build up a fake reputation on how good they are to the customer, that's one thing, but then to talk about how the dealership is built on "transparency and honesty" only to pull this stint is flat out crooked. "Welcome to the Stoneridge family", what a joke. I hope you don't treat your actual family like this, but I wouldnt be surprised. Not to mention Amir, the finance manager, absolutely disgusting bedside manner. I know people who work at the DMV in better spirits than you, pal. Just be prepared for a bait an switch. They're transparent alright, as transparent as mud at a cow farm.

Richie the mechanic is the best! He took the time to figure out what the problem of my car was! Oil change and changing the damage wire within 1 hour and half amazing !! Other dodge dealership took 3-6 hours to tell me they couldn’t find anything wrong. Definitely recommend him !!!

These sales people at this dealership are pushy and deceiving. Beware of their sake tactiv