1202 Auto Center Dr
Ontario, CA 91761
Sales Department
| Sun | 10:00am – 8:00pm |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 9:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Ontario, CA that carry Dodge, Jeep, Chrysler, FIAT, RAM
Overall Rating:
4.4 (out of 5)
89% recommend this dealer
713 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Malika in Sales is all you can ask for ….
Malika in Sales is all you can ask for …. She provides accurate info, great at follow up and if she doesn’t have the answer, she tracks it down in a very timely manner. It was a pleasure working with her and I hope to work with her again in the future.
Dealer Response
Thank you, JF! We’re thrilled to hear about your positive experience with Malika. She truly embodies our commitment to excellent customer service. We look forward to welcoming you back for your future needs! Regards, The Jeep Chrysler Dodge FIAT of Ontario Team
Maximum rating = 5
I’m reading a similar review of the same issue I’m coming
I’m reading a similar review of the same issue I’m coming across. One I’ve have asked numerous of times to speak to a person who runs the place. My first few times have been fine… but now I’m having to take my car recent for a cylinder injector then 02 señsors and now it’s my señsors and Cadillac converters. The service advisor Joelieen why is she even in that department. This time I feel like I’m being ripped off the don’t do what they say there gonna do. I’m I don’t recommend this place. My car now has been in there shop for two weeks and I can’t get a phone call. Joellen told me I’d get a call Monday today is Monday and no call!. I will be reporting to this place BBB and you should too!!
Dealer Response
Thank you for bringing this to our attention. If you have still not received a call, at your earliest convenience, please call me at 909-843-6771 or e-mail me at TColucci@jcdontario.com and I will be happy to assist you. Regards, Tawnee Colucci Service Manager
Maximum rating = 5
Had an appointment to test drive a specific vehicle,
Had an appointment to test drive a specific vehicle, dealer called to confirm my appointment two hours ahead of time, I drove 90 minutes to find that they had sold that vehicle the previous day.
Dealer Response
Your time is valuable and it must not be wasted like this. I'd like the opportunity to speak with you and learn more about this, so we can address this with our team and make sure something like this doesn't happen again. I hope to hear from you. Regards, Art Morales Operation Manager artm@jcdontario.com
Maximum rating = 5
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Located in the Ontario Auto Center convenient to Los Angeles and neighbors to Chino Pomona and Redlands we will help you find the right vehicle for your needs. Feel free to browse our inventory online request more information about our new Jeep Dodge Ram and Chrysler cars and trucks and used cars set up a test drive or inquire about our auto loan and lease options! Buy it Try it Love it or Leave it. 5 day or 500 mile return policy..."Even if you simply change your mind!"
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