13165 N. Autoshow Avenue
Surprise, AZ 85388

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Sales: 480-525-6571

Used Cars: 480-525-6571

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Larry H. Miller Chrysler Jeep Dodge RAM Surprise

Overall Rating:

4.4 (out of 5)

92% recommend this dealer

2306 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Do yourself a favor and steer clear of this dealership.

Reviewed by calominotoddNovember 06, 2025

Do yourself a favor and steer clear of this dealership. We bought a vehicle in July of 2025 and as of 11/6/25, still have not received our plates or registration. We kept getting the runaround from the fianance manager Chase, who consistently lied to us about our registration. Then we moved up to Jesus Alvarez who claimed he would take care of the situation and even gave us his personal cell number (but advised he rarely checks it). Numerous promises, several temporary plates, and still no resolution. Jesus finally answered my text today. My guess is because I advised I was going to the dealerships general manager next and also contacting the AG office. Told today title and registration were processed but could not provide a date. So again, we still sit and wait for the next excuse. Stay tuned.......

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Todd, I'm sorry to hear about the ongoing frustration with your registration process. It's clear the communication and follow-up weren't what they should have been, and you deserved a more reliable experience. We appreciate your patience through multiple delays and understand how disappointing this has been. If this hasn't already been resolved or you're still waiting, please reach out to me directly as soon as possible so we can address it properly. -Alissa Bourne, Customer Relations Manager 623-537-5052

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Once I paid for my new 2500 ram, I was out of their mind.

Reviewed by wesleywest8888November 05, 2025

Once I paid for my new 2500 ram, I was out of their mind. My salesman Shawn ignored me for 12 days after texting him everyday. Meanwhile he was still calling my buddy who wanted to buy the exact same truck. Sneaky and nasty.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Wesley, I’m sorry to hear this, and I appreciate you taking the time to share your experience. Thank you for speaking with me directly and allowing us the opportunity to get to the bottom of this. If you have any further questions or concerns in the meantime, please reach out to me directly. You are important to us, and I look forward to seeing this resolved for you soon. - Michael Queen, Service Manager, (623) 537-5054

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

If you’re looking for a CDJR, don’t waste your time at

Reviewed by CrazyjohnnnyAugust 21, 2025

If you’re looking for a CDJR, don’t waste your time at other dealers, come here to Surprise. My Salesman Brandon was down to Earth, and easy to work with. Frankie the finance guy made things quick and painless. Our deal was done mostly over the phone/email, and once complete, we only spent a short time at the dealership to drive away. EVERYONE hates those dreaded all day “grind it out” sessions at a car dealer, and I found none of that here at Larry Miller! Most importantly, and again, EVERYONE knows what I’m talking about….when it came to sign on the dotted line, the deal was the deal. No tricks or excuses. Come to Larry Miller CDJR, you won’t regret it!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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