13165 N. Autoshow Avenue
Surprise, AZ 85388
Sales: 480-525-6571
Used Cars: 480-525-6571
Sales Department
| Sun | Closed |
| Mon | 8:00am – 7:00pm |
| Tue | 8:00am – 7:00pm |
| Wed | 8:00am – 7:00pm |
| Thu | 8:00am – 7:00pm |
| Fri | 8:00am – 7:00pm |
| Sat | 8:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 4:00pm |
See all dealerships near Surprise, AZ that carry Dodge, Jeep, Chrysler, RAM
Overall Rating:
4.4 (out of 5)
92% recommend this dealer
2306 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Do yourself a favor and steer clear of this dealership.
Do yourself a favor and steer clear of this dealership. We bought a vehicle in July of 2025 and as of 11/6/25, still have not received our plates or registration. We kept getting the runaround from the fianance manager Chase, who consistently lied to us about our registration. Then we moved up to Jesus Alvarez who claimed he would take care of the situation and even gave us his personal cell number (but advised he rarely checks it). Numerous promises, several temporary plates, and still no resolution. Jesus finally answered my text today. My guess is because I advised I was going to the dealerships general manager next and also contacting the AG office. Told today title and registration were processed but could not provide a date. So again, we still sit and wait for the next excuse. Stay tuned.......
Dealer Response
Todd, I'm sorry to hear about the ongoing frustration with your registration process. It's clear the communication and follow-up weren't what they should have been, and you deserved a more reliable experience. We appreciate your patience through multiple delays and understand how disappointing this has been. If this hasn't already been resolved or you're still waiting, please reach out to me directly as soon as possible so we can address it properly. -Alissa Bourne, Customer Relations Manager 623-537-5052
Maximum rating = 5
Once I paid for my new 2500 ram, I was out of their mind.
Once I paid for my new 2500 ram, I was out of their mind. My salesman Shawn ignored me for 12 days after texting him everyday. Meanwhile he was still calling my buddy who wanted to buy the exact same truck. Sneaky and nasty.
Dealer Response
Wesley, I’m sorry to hear this, and I appreciate you taking the time to share your experience. Thank you for speaking with me directly and allowing us the opportunity to get to the bottom of this. If you have any further questions or concerns in the meantime, please reach out to me directly. You are important to us, and I look forward to seeing this resolved for you soon. - Michael Queen, Service Manager, (623) 537-5054
Maximum rating = 5
If you’re looking for a CDJR, don’t waste your time at
If you’re looking for a CDJR, don’t waste your time at other dealers, come here to Surprise. My Salesman Brandon was down to Earth, and easy to work with. Frankie the finance guy made things quick and painless. Our deal was done mostly over the phone/email, and once complete, we only spent a short time at the dealership to drive away. EVERYONE hates those dreaded all day “grind it out” sessions at a car dealer, and I found none of that here at Larry Miller! Most importantly, and again, EVERYONE knows what I’m talking about….when it came to sign on the dotted line, the deal was the deal. No tricks or excuses. Come to Larry Miller CDJR, you won’t regret it!
Maximum rating = 5
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