Bill Luke Chrysler Jeep Dodge RAM

Lorenzo did a excellent job delivering my new truck to me he’s the best I highly recommend

Francisco armando and lorenzo are the trinity of car professionalism and service i highly recommend

Not a great experience. Bought a used Grand Cherokee last week of October. Brought it in for the 68C recall this week (4xe). Once the tech let me know the work had been completed he let us know that the 30k mile set of services needed to be done as the fluids are dirty. When we had purchased the vehicle it was just shy of 30k and we inquired with our salesman if that interval of services had been done or not. After supposedly checking they said yes. Not having to complete those services so soon after purchasing a vehicle is certainly something that informed our decision to purchase this particular vehicle. Now, not checking the salesman and getting some kind of formal documentation on that is on us, 100%. Always cover your butt and don't rely on a used car salesman to do it for you. However, for a dealership that ostensibly prides itself on openness and honesty, having a salesman do this leaves a pretty bad taste in our mouths. They basically just told us whatever they thought we wanted to hear in the moment. Of course the manager apologized for the salesman not following procedure but couldn't do anything for us when we brought it up yesterday. My advice is go in with all of your guard rails up and don't let them down if they've got a vehicle you're interested in, or look elsewhere. This is why people trust car salesman about as much as they trust politicians.