10901 W Metro Auto Mall
Milwaukee, WI 53224
Sales: 888-233-6975
Used Cars: 414-375-4715
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 5:00pm |
See all dealerships near Milwaukee, WI that carry Dodge, Jeep, Chrysler, RAM
Overall Rating:
4.4 (out of 5)
90% recommend this dealer
1258 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
My expectations were met when it came to what i wanted in
My expectations were met when it came to what i wanted in a vehicle and price payments
Dealer Response
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Justin Hanna justin.hanna@russdarrow.com
Maximum rating = 5
-very poor communication, i had to call every single day
-very poor communication, i had to call every single day with no update -didn't get an update until i personally let Michael know i was struggling and had to get pushy with him -michael did keep me updated through text after i had to explain to him my situation -i was very confused because michael claimed to call me multiple times but I never received any calls(stated that the phones were acting up) but he did reach out through text after I explained i never got any calls -my car was returned FILTHY, exterior and interior. (there was literally mud streaks on the seat, floor, door handles) no courtesy car wash was done (which 99.9% of dealerships will do) it upsetting because i could literally barely see out of my windows they were filthy!!
Maximum rating = 5
Michael was very helpful, my overall experience with Russ
Michael was very helpful, my overall experience with Russ Darrow was excellent. I will be bringing my vehicle back. Thank you
Dealer Response
Thanks for sharing your thoughts about your experience with Russ Darrow Metro Chrysler Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Justin Hanna justin.hanna@russdarrow.com
Maximum rating = 5
At Russ Darrow Metro Chrysler Dodge Jeep Ram, we offer a wide selection of new and pre-owned vehicles, including rugged Jeep SUVs, powerful Ram trucks, and reliable Chrysler and Dodge models. Our team is dedicated to providing a stress-free, transparent car-buying experience with great prices and flexible financing. Whether you're looking for a new vehicle or expert service, we’re here to help. Visit us today and see why we’re a trusted choice for drivers in the area!
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