10901 W Metro Auto Mall
Milwaukee, WI 53224

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Sales: 888-233-6975

Used Cars: 414-375-4715

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Russ Darrow Metro Chrysler Dodge Jeep RAM

Overall Rating:

4.4 (out of 5)

90% recommend this dealer

1276 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Very professional Mike was very professional and

Reviewed by milwaukeeicebballFebruary 14, 2026

Very professional Mike was very professional and responsive to my vehicles needs with urgency Mike was very professional and responsive to my vehicles needs with urgency. Would definitely recommend your service center

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We’re thrilled Michael addressed your Jeep Wagoneer S with professionalism and urgency. Your recommendation of our service center is greatly appreciated. We’re here for any future vehicle needs. Justin Hanna justin.hanna@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had a great experience with the service department.

Reviewed by DanthawkFebruary 14, 2026

I had a great experience with the service department. Kris didn't great job. I have had poor experiences recently with other service departments, Kris was able to put me at ease and get the job fixed right the first time. Thank you

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for sharing your experience with our service department. We’re glad our team put you at ease and resolved the issue correctly on the first visit. We appreciate your trust and look forward to assisting you in the future. Justin Hanna justin.hanna@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Kind, Clean, and comfortable waiting area for service.

Reviewed by Bmd3January 30, 2026

Kind, Clean, and comfortable waiting area for service. Coffee was good and fast, easy service drop off area.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Chrysler Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Justin Hanna justin.hanna@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Russ Darrow Metro Chrysler Dodge Jeep RAM

At Russ Darrow Metro Chrysler Dodge Jeep Ram, we offer a wide selection of new and pre-owned vehicles, including rugged Jeep SUVs, powerful Ram trucks, and reliable Chrysler and Dodge models. Our team is dedicated to providing a stress-free, transparent car-buying experience with great prices and flexible financing. Whether you're looking for a new vehicle or expert service, we’re here to help. Visit us today and see why we’re a trusted choice for drivers in the area!

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