3502 Lancaster Dr
Madison, WI 53718
Sales: 877-286-0047
Used Cars: 608-807-5361
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 5:00pm |
See all dealerships near Madison, WI that carry Dodge, Jeep, Chrysler, RAM
Overall Rating:
4.6 (out of 5)
95% recommend this dealer
1748 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Service didnt look at past records to know water pump was
Service didnt look at past records to know water pump was already replaced. Sales tried to say my passenger seat was damaged and the cause of low tradein value, when in actuality, he must of had wrong vehicle he was talking about
Maximum rating = 5
They took care of my problem with the 2020 Pacifica Van.
They took care of my problem with the 2020 Pacifica Van. When another problem came up later, they got me back in the same day to resolve that issue.
Dealer Response
It’s great to know our team resolved the issue with your 2020 Chrysler Pacifica promptly and got you back in the same day when another problem arose. Thank you for the 5-star rating! Chad Ellis chad.ellis@russdarrow.com
Maximum rating = 5
Clear communication and feedback, prompt and adequate
Clear communication and feedback, prompt and adequate responses, seemingly genuine care for the customers. A job well done in my book, thank you very much.
Dealer Response
We appreciate hearing that our communication and responsiveness made a difference during your Jeep service. It’s rewarding to know you felt genuinely cared for throughout the process. Thank you for the excellent rating. Chad Ellis chad.ellis@russdarrow.com
Maximum rating = 5
Welcome to **Russ Darrow Chrysler Dodge Jeep RAM of Madison**, your trusted destination for exceptional vehicles and outstanding service in Madison, WI. Whether you're searching for a rugged RAM truck, a versatile Jeep SUV, a powerful Dodge, or a refined Chrysler, our extensive inventory has something for every driver. Our dedicated team is here to provide a seamless car-buying experience, backed by transparent pricing, expert guidance, and top-tier customer care. Visit us today and discover why Russ Darrow is the name Madison drivers trust for all their automotive needs!
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