Don Miller Chrysler Dodge Jeep RAM Fiat

Beware of service department. Schedule service and when you arrive, they deny service and don't apologize. Really rude service writer. Has no idea of what the word customer means. Grandson wants ram 1500. Won't be buying one there. Sharing dissatisfaction with with family, friends, congregation, the world. Asked for call back with apology. No response. Obvious this is their normal non response.

In March 2021 I purchased a 2015 Town & country used from Don Miller and had a wonderful experience. But this June I brought it in before the 90-day warranty was over for an air conditioning issue. Actually the air conditioning had never worked. Even though I brought it in within the warranty period the service department said I would need"to sign off" on a $152 charge just to inspect it. What's a warranty for? Obviously done Miller doesn't believe that a warranty covering your automobile is your warranty. I was told by the service department that the $152 was required for the technician to take a look at the problem and determine whether or not it would be covered or not. Sorry Don Miller the check off list on this auto said the air conditioning was operational. You've lost me as a customer. A 90-day warranty is a 90-day warranty.

Drove from Michigan to buy THE truck , was treated like a king , sales staff ( Erik and Markieth ) were very helpful and professional . The whole experience was unbelievable . Would recommend everyone to do their dealing with Don Miller in Madison . I don`t leave many reviews but I had to this time